Question

Mark Allen, a Clinical Information Systems Manager at Intermountain Healthcare, must work with others to coordinate communication processes across 22 hospitals and over 300 clinics. If the senior executives at Intermountain Healthcare create new written protocols for healthcare delivery and then communicate these protocols across all hospitals and clinics then this is an example of what communication concept?
A. Horizontal communication
B. Informal communication
C. Downward communication
D. Upward communication

Answer 1

Answer:

Informal communication

Explanation:

   Informal communication happens outside of any organization ‘s recognized channels of message transaction.  It is kept separate from professional workflows. It has grown importance as it aids in creating and maintaining networks and foster interpersonal relationship