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Drupady [299]
3 years ago
9

Imagine that you work in a call center. Your manager tells you that you need to answer 25% more calls per hour. In order to do t

his, you must spend less time with each caller, and your caller satisfaction scores are going down. By answering more phone calls but providing worse service, you ARE being __________ but NOT ___________.
Business
1 answer:
vesna_86 [32]3 years ago
5 0

Answer:

By answering more phone calls but providing worse service, you ARE being EFFICIENT but NOT <u>SATISFY CUSTOMERS' NEEDS</u>.

Explanation:

A worker's efficiency is measured by the total output per hour of labor. In this case, since you are answering more calls per hour, your efficiency is increasing (higher output per hour).

The quality of the service provided by a worker's is measured by the quality of their output (or performance), and if you satisfy your customers' needs. Since the service that you are providing is not that good, then your quality levels are decreasing.

You may be producing more services, but the services produced lack good quality.

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An adjusting entry was made on year-end December 31 to accrue salary expense of $1,500. Assuming the company does not prepare re
cluponka [151]

Answer and Explanation:

The Journal entries are shown below:-

1. Salary Expense $1,500

          To Salary Payable $1,500

(Being salary expense is recorded)

Here we debited the salary expenses as it increased the expenses and we credited the salary payable as  it also increased the liabilities

2. Salary Expense Dr, $2,100

   Salary Payable Dr, $1,500

              To Cash $3,600

(Being cash paid is recorded)

Here we debited the salary expenses and salary payable as it increased the expenses and decreased the liabilities  and we credited cash as it reduced the assets

7 0
3 years ago
Midyear on July 31st, the Chester Corporation's balance sheet reported:
erastova [34]

Answer:

$76.856 million

Explanation:

As we know that Balance sheet is divided in two portions.

1. Total Assets (Current Assets + Fixed Assets)

2. Total Liabilities and Share Holders' Equity.

and they both should be equal. So we can write from the above information, as:

Total Assets = Total Liabilities + Total Common Stock + Retained Earnings

N.B. We are excluding Cash from our calculation cause we assume that Cash is already been included in Total Assets.

Hence, by putting the values in above equation we can find our Retained Earnings as:

Retained Earnings + $128.230 million + $6.350 million = $211.436 million

Retained Earnings + $134.58 million = $211.436 million

Retained Earnings = $211.436 million - $134.58 million

Retained Earnings = $76.856 million

6 0
3 years ago
Newell Rubbermaid Inc. manufactures and markets a broad array of office products, tools and hardware, and home products under a
ValentinkaMS [17]

Income Taxes Using appropriate headings and subtotals prepare a multiple-step consolidated income statement.

An Income tax is a tax imposed on people or entities in admire of the income or profits earned by way of them. income tax generally is computed because the manufactured from a tax price instances the taxable earnings. Taxation fees can also vary by using the kind or characteristics of the taxpayer and the type of profits.

                Consolidated Income statement

                Particulars                                    Amount

Net Sales                                               $ 5,864. 6

Less: Expenses                                      

Cost of Products sold                         = $ 3,6594.4

           Gross Profit                               = $2,205.2

Less: Operating expenses                            

Selling general, and administrative expenses    $ 1,515.3

Other expenses                                                     $ 432.7

          Operating Income                                   = $ 275

Less: Non-operating expenses

Interest and other non-operating expenses   $ 104.7

 Income before Taxes                                   = 152.5

Less: Income Tax expense                            $ 17.9

 Income after Taxes                                   = $134.6

Less: Loss on sale of Discontinued Operations

(net of income taxes)                                            $9.4

          Net Income                                                   $ 125.2

Learn more about  Net Income here:-brainly.com/question/15530787

#SPJ4

6 0
1 year ago
A company has a discount on a forward contract for an asset. How is the discount recognized over the life of the contract?
exis [7]

Answer: It is charged to accumulated other comprehensive income.

Explanation:

The discount is recognized over the life of the contract when it is charged to accumulate other comprehensive income.

5 0
3 years ago
Maple Products is a manufacturer of electronic goods that markets its products in several countries across the world. The compan
Anton [14]

Answer:

C. serviceability

Explanation:

7 0
3 years ago
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