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Drupady [299]
3 years ago
9

Imagine that you work in a call center. Your manager tells you that you need to answer 25% more calls per hour. In order to do t

his, you must spend less time with each caller, and your caller satisfaction scores are going down. By answering more phone calls but providing worse service, you ARE being __________ but NOT ___________.
Business
1 answer:
vesna_86 [32]3 years ago
5 0

Answer:

By answering more phone calls but providing worse service, you ARE being EFFICIENT but NOT <u>SATISFY CUSTOMERS' NEEDS</u>.

Explanation:

A worker's efficiency is measured by the total output per hour of labor. In this case, since you are answering more calls per hour, your efficiency is increasing (higher output per hour).

The quality of the service provided by a worker's is measured by the quality of their output (or performance), and if you satisfy your customers' needs. Since the service that you are providing is not that good, then your quality levels are decreasing.

You may be producing more services, but the services produced lack good quality.

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What is the primary role of our banking system?
Serhud [2]

Answer:

See explanation section

Explanation:

The primary role of the banking system is to accept deposits from the general public so that the money can be given as a loan to the public in an effective way to foster the economy. It is the safest platform where people keep their money to get a bonus while people borrow money to continue operating.

6 0
4 years ago
Read 2 more answers
The following information applies to Nichola Manufacturing Company, which has a 6-month operating cycle:Cash sales $100,000 Cred
Alina [70]

Answer:

A) $160,000

Explanation:

To calculate Nichola's accounts receivable at the end of the current business cycle we have to add credit sales during the fifth and sixth months:

accounts receivables = $150,000 + $10,000 = $160,000

The credit sales made during the sixth month should be received during the seventh month and the credit sales made during the fifth month should be paid next year (in 9 months). Since the business cycle is only 6 months long, any credit sale that should be collected beyond the sixth month, should be included under accounts receivables.

7 0
3 years ago
Swifty Company had net credit sales during the year of $1450000 and cost of goods sold of $700000. The balance in accounts recei
Anarel [89]

Answer:

Account Receivable Ratio = 10

Explanation:

Account Receivable Turnover Ratio:

The Account Receivable Turnover Ratio is an accounting measure that indicates the effectiveness of company's ability to collect its receivables from its customers.

A high turnover ratio represents good credit policy and aggressive collections  department with good portfolio of customers.

A low turnover ratio indicates excess amount of old receivables being tied up in working capital.

Formula: Net Credit Sales ÷ (Opening receivable + closing receivable/2)

Receivable Turnover Ratio = $ 1,450,000 ÷ ( $200,000+$90,000/2)

=$1,450,000 ÷ $145,000

= 10

3 0
3 years ago
Select the items below that describe specific kinds of producers
Sunny_sXe [5.5K]
2 everything is technically about technology
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3 years ago
Determine the number of cycles per day and the production quantity per cycle for this set of vehicles:
olga55 [171]

Answer:

Using the sequence A-B-C-D the production per cycle is A ( 1 )-B (1 )-C( 2 )-D ( 2 )

Explanation:

See the picture attached

4 0
3 years ago
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