Answer:
<u>Locking in customer</u>
Explanation:
Power Cruise , a holiday cruise firm, recently offered its existence customers, who had registered for a two-year membership , an extension of six-months to their membership without any additional charges. By doing this, Power Cruise implement the<em> locking in customer</em> strategy.
Locking in customer strategy is basically used by the to hold on the customer with them. This strategy is used by the company , so that they do not loss their existing customer and also get more customers.
They improve their image among their customer by offering such facilities. They use such strategy because they don't want their customer to go to their competitor. Company give people reason to stay with them . They know that in today's market the customer is the king so they give them priority. They try to provide them best good and services.
B. 0.5% - 2% based on average tax return rates in the US
None of the above because none of these make sense to be the answer
The mutual understanding and listening to both parties. It helps create a stronger work relationship (this isn’t the exact answer it’s just in my own words)