shop opens - open shop time zero
you start working - open shop time is 2 hrs
2 hrs after you start - open shop time is 4 hrs - 11 cars done
3 hrs later - open shop time 7 hours - 14 cars done
From 4 hrs since the shop opened till 7 hours since the shop opened, you were working that entire time. 14 - 11 cars = 3 cars. 7 hours - 4 hours = 3 hours.
(3 cars)/(3 hours) = 1 car/hour
With you working, the rate is 1 car per hour.
You started working at the shop's 2 hours of operation. You worked until the shop's 7 hours of operation. You worked 7 hrs - 2 hrs = 5 hrs.
Since the rate of cars per hour while you work is 1 car/hour, then during the 5 hours you worked, 1 car/hour * 5 hours = 5 cars.
5 cars got done while you were working.
Since 14 cars got done in 7 hours, then 14 cars - 5 cars = 9 cars.
9 cars were done before you started.