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3 years ago

The component of a firm's service quality information system that is used specifically to assess employee performance is:

Business

1 answer:

scZoUnD [109]3 years ago

7 0

Answer:d. total market service quality survey.

Explanation:

The analysis of the total market service quality survey helps to provide details information on the product performance, personal contributions to success, company competitor performance, and other market related results.

Employee survey will not give information on the product nor customers evaluation, customer focused interview will miss out other vital information like competitors market performance, solicitation of customers complain may be bias and mystery shopping may not be adequate to be used for evaluation.

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Wright Company's cash account shows a $29,300 debit balance and its bank statement shows $27,600 on deposit at the close of busi

IgorLugansk [536]

Answer:

Bank Reconciliation Statement:

Calculation of Adjusted cash Balance on 31 May:

Cash Balance: $ 29,300

less: Bank Charges $ (190)

less: NSF Check $ (420)

Adjusted cash Book Balance $ 28,690

Add: Outstanding Checks $ 6,500

Less: Uncleared Checks $ 7,100

Revised Cash Book Balance (A) $ 28,090

Bank Statement Balance $ 27,600

Add: Error by Bank $ 490

Adjusted Bank Balance (B) $ 28,090

Explanation:

Bank reconciliation is a company document prepared in order to reconcile difference between balance as per cash book and balance as per bank statement.

The difference arise because of two reasons:

Timing differences (Outstanding checks and Uncleared checks
Error and Omissions. (Bank charges -NSF)

6 0

3 years ago

Use the information presented in Southwestern Mutual Bank's balance sheet to answer the following questions. Bank's Balance Shee

lord [1]

Answer:

Southwestern Mutual Bank

This would increase the loans account and the deposit account by $100 respectively.

Explanation:

a) Data and Calculations:

Southwestern Mutual Bank

Balance Sheet

Assets Liabilities and Owners' Equity

Reserves $150 Deposits $1,200

Loans $600 Debt $200

Securities $750 Capital (owners' equity) $100

Total assets $1,500 Total liabilities + equity $1,500

New customer deposit = $100

New loans made by the owners = $100

3 0

3 years ago

Explain how consumer's income can affect the demand curve for normal goods?

larisa [96]

I think it is because it is very hard to do

3 0

3 years ago

Which of the following will always be a relevant cost? Select one: a. Sunk cost b. Fixed cost c. Variable cost d. Opportunity co

Vsevolod [243]

Answer: Fixed Cost

Explanation: Fixed cost will always be a relevant cost because a business must incur fixed cost during the course of the business.

Fixed cost are cost that are not depended on sales or activity level of the organisation and they are incurred in as much as the business is operational.

Examples of fixed costs are:

Utilities, salaries, rent, depreciation etc.

Fixed costs has a high influence on the profit/ loss of any organisation.

3 0

3 years ago

Your retirement account has a current balance of $50,000. You plan to add $6,000 a year to the account for each of the next 30 y

enot [183]

Answer:

21.45%

Explanation:

Remaining amount to have $1,000,000 = $1,000,000 - $50,000 = $950,000

Using the interest rate function RATE(nper,pmt,pv,fv) in the excel, we obtain an interest rate of 21.45%

Where,

nper = number of period = 30

pmt = annual payment

pv = present value which has a default value of 0.

fv = future value = $950,000

Note: Find attached the excel sheet to see result.

Download xlsx

4 0

3 years ago