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3 years ago

The component of a firm's service quality information system that is used specifically to assess employee performance is:

Business

1 answer:

scZoUnD [109]3 years ago

7 0

Answer:d. total market service quality survey.

Explanation:

The analysis of the total market service quality survey helps to provide details information on the product performance, personal contributions to success, company competitor performance, and other market related results.

Employee survey will not give information on the product nor customers evaluation, customer focused interview will miss out other vital information like competitors market performance, solicitation of customers complain may be bias and mystery shopping may not be adequate to be used for evaluation.

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High levels of unemployment combined with high levels of inflation could indicate that the business cycle has entered into a per

Alexxandr [17]

Stagflation, it is an economic cycle characterized by slow growth and a high unemployment rate accompanied by inflation.

5 0

11 months ago

Production Budget Pasadena Candle Inc. projected sales of 64,000 candles for January. The estimated January 1 inventory is 2,600

icang [17]

Answer:

Production budget:

Projected sales= 64,000

Ending inventory= 7,000

Beginning inventory= (2,600)

Total= 68,400 units

Explanation:

Giving the following information:

Pasadena Candle Inc. projected sales of 64,000 candles for January. The estimated January 1 inventory is 2,600 units, and the desired January 31 inventory is 7,000 units.

Production budget= projected sales + ending inventory - beginning inventory

Production budget:

Projected sales= 64,000

Ending inventory= 7,000

Beginning inventory= (2,600)

Total= 68,400 units

3 0

3 years ago

Fama’s Llamas has a weighted average cost of capital of 10.9 percent. The company’s cost of equity is 12 percent, and its pretax

mojhsa [17]

Answer:

0.2

Explanation:

The weighted average cost of capital (WACC) is calculated as below:

WACC = (D/A) x r_D x (1-t) + (E/A) x r_E , where:

A: Market value of company asset;

D: Market value of company debt;

E: Market value of company equity;

r_D: pre-tax cost of debt;

r_E: cost of equity;

t: tax rate

Rearrange above formula a bit, we get:

WACC = (D/A) x r_D x (1-t) + (1 - D/A) x r_E

Putting all the numbers together, we have:

10.9% = (D/A) x 8.9% x (1 - 38%) + (1 - D/A) x 12%

Solve the equation, we get D/A = 17% or D/E = 0.2

So, target debt−equity ratio is 0.2

4 0

3 years ago

A bond has yield to maturity of 7.15 percent; face value of $1,000; time to maturity of 11 years and pays coupons semiannually.

maxonik [38]

Answer:

6.34 %

Explanation:

For computing the coupon rate, first we have to determine the PMT by using the PMT formula that is shown on the attachment

Given that,

Present value = $939.02

Future value = $1,000

Rate of interest = 7.15% ÷ 2 = 3.58%

NPER = 11 years × 2 = 22 years

The formula is shown below:

= PMT(Rate;NPER;-PV;FV;type)

The present value come in negative

So, after solving this, the PMT is $31.70

It is semi annually

Now the annual PMT is

= $31.70 × 2

= $63.40

So, the coupon rate equals to

= $63.40 ÷ $1,000

= 6.34 %

5 0

3 years ago

When preparing the operating budgets for a manufacturing company, the manufacturing overhead budget ________. only includes vari

Stells [14]

When preparing the operating budgets for a manufacturing company, the manufacturing overhead budget includes costs that are projected by the cost accountant and the production manager. It contains the all <span>manufacturing costs and expenses, except the direct materials (raw materials) and direct labor. </span>

4 0

2 years ago