Question

After every quarterly board meeting, Bernice’s Bracelets, Inc. announces big changes. They usually do not follow through on these changes. Recently, one of the managers at Bernice’s Bracelets tried to get her employees to change their assembly process for beaded bracelets. The employees were reluctant to do so. Based only on the information in this question, what is the most likely reason for the employees’ lack of enthusiasm for the change?

Answer 1

Answer: Lack of Trust.

Explanation: Constant failure to keep one's words or renege of promise can be a huge stumbling block for organizational motivation. These could be very dreadful when these trust deficiency emanates from top personnel in an organization causing the lower tier employees will follow suit. The negative effects which an organization filled with mistrust encounters include ; Inability to get the best out of it's employees due to lack of enthusiasm or low morale caused by failed promises and the lack of seriousness or accountability in the words spewed by their bosses.

Since it has become a recurrent scene in Bernice bracelet Inc., employees will only play down and take the words or development plans put forward by the manager with levity.

Answer 2

Answer:

LACK OF TRUST.

Explanation:

Successful organizational change does not occur in a climate of mistrust. Trust, involves faith in the intentions and behavior of others. In organizations where there is a high degree of trust and each individual employee is treated with respect and dignity, there is less resistance to change.

If an organization is seen as being untrustworthy as demonstrated sometimes in the past, no employee would trust such an organization.

Since Bernice’s Bracelets, Inc. announces big changes after every quarterly board meeting but they usually do not follow through on these changes, then there would be lack of trust on the part of the employees and they would likely resist any change that is being announced.

Therefore, based on the information in the question, the most likely reason for the employees’ lack of enthusiasm for the change is LACK OF TRUST.