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Rzqust [24]
3 years ago
11

When interrupted by the nurse during the phone call with her​ spouse, dr. ratliffe projects​ politeness, despite the fact that s

he is angry with her husband. this is an example of​ _______?
Social Studies
1 answer:
BigorU [14]3 years ago
6 0
The answer that fills the blank is <span>Emotional Dissonance.

Emotional dissonance is a king of organizational behavior whereby e</span>mployees, in order to conform to display rules, <span>have to express one emotion in their place of work or line of duty, although they are experiencing another emotion entirely.</span>
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