Rita carrying a pepper spray in her handbag is trying to fullfill SAFETY NEEDS according to maslow's hierarchy of needs. Safety needs are protection from elements, security, order, law and stability. This law is an actual fact because people are rational and in need of protection.
A two year old can memorize faces, colors, social emotion, words and movement. They can actually memorize a lot for their small age. Of course they can't remember big details and such but they still can recognize small details.
The answer to this question is "Enterprise-wide master patient index".
The medical professionals can use the Enterprise-wide master patient index to identify, match, merge, and cleanse patient records to create an index to obtain a complete view of a patient.