Lower-level managers who possess technical skills are effectively able to complete daily activities, and earn more credibility from their subordinates than comparable managers without them.
In the organizational setting, managers earn more respect and admiration from their subordinates if they are competent and possess technical skills necessary to carryout their duties with ease and such managers are a motivation to subordinates. On the contrary, a manager who lacks the necessary skills to do his or her job will not be much respected by his subordinates, he is seen as incompetent and does not engender any motivation to subordinates. Having the necessary technical skills as a manages helps in exercising personal authority over subordinates.
Molly Madison would be considered a part of the <em>internal environment</em> for Internal Workings. The internal environment is made of the conditions and factors that are part of the organization. The internal environment defines key aspects as leadership, management and the behavior of employees. According to this corporate culture, Molly has received her award.