1answer.
Ask question
Login Signup
Ask question
All categories
  • English
  • Mathematics
  • Social Studies
  • Business
  • History
  • Health
  • Geography
  • Biology
  • Physics
  • Chemistry
  • Computers and Technology
  • Arts
  • World Languages
  • Spanish
  • French
  • German
  • Advanced Placement (AP)
  • SAT
  • Medicine
  • Law
  • Engineering
UNO [17]
3 years ago
15

Support agents at Universal Containers research solutions to customer issues by asking various subject matter experts (SMEs) at

the company.Which three features will allow Support Agents to quickly document the details of these meetings? (Choose three.)
A. Case Feed
B. Workflow Email Alerts
C. Case Group
D. Case Comments
E. Events
Business
1 answer:
Sholpan [36]3 years ago
6 0

Answer:

A,C,D

Explanation:

Remember, we are told the issue concerns "support agents" working for a company–Universal Containers. Thus, they will be using Salesforce inorder to document their findings.

i. Case feed is one useful feature that quickly allows the support agents to edit, store and change the status of cases where necessary.

Ii. Case group is another useful feature to group cases that the support agents consider as been interrelated.

iii. Case comments feature allows them to read through case by case comment from the participants in the research, allowing proper insight into minds of the customers.

You might be interested in
What cortex is the decision-making and planning center of consciousness
adelina 88 [10]

Prefrontal cortex is the decision-making and planning center of consciousness.

<h3>What is prefrontal cortex?</h3>

The prefrontal cortex is said to be the seat of planning.

The cortex is a part of the brain which is the control of all mind activity. The prefrontal is located at the front of the brain and it helps planning of activities.

Therefore, prefrontal cortex is the decision-making and planning center of consciousness.

Learn more on planning below,

brainly.com/question/25453419

#SPJ12

3 0
2 years ago
Use your understanding of the strategic management process to complete the sentences below.
pantera1 [17]

A firm’s <u>Strategy</u> is the plan of action that describes resource allocation and activities for dealing with the environment, achieving a competitive advantage, and attaining the organization’s goals.

Explanation:

A firm’s <u>Strategy</u> is the plan of action that describes resource allocation and activities for dealing with the environment, achieving a competitive advantage, and attaining the organization’s goals.

By acquiring a technology company that develops smartphone apps, a video-streaming business hopes to achieve <u>Synergy </u>, combining its video rights with mobile technology to increase profits.

<u>Example</u>

Drybar, which started in Brentwood, California, in 2010, is a hair salon catering entirely to people with curly or frizzy hair who want their hair straightened. No cuts, perms, or coloring happen here. The store now has over 40 locations.-<u>Target Customer</u>

<u></u>

Applewood Seed Co. of Colorado has fifty years of experience growing and supplying native wildflowers, grasses, and herbs to seed distributors, landscapers, golf courses, state highway departments, parks departments, government agencies, garden centers, mining companies, hydroseeders, and reclamation companies. Applewood has both an in-depth horticultural knowledge of native plants and the ability to supply in bulk-<u>This statement is an example of exploit core competencies</u>

<u></u>

<u></u>

A meditation instructor partners with a technology developer to market relaxation apps featuring soothing natural sounds and guided meditation exercises. The tech expert writes the code, and the meditation instructor develops the apps’ content.-<u>This is an example of building up the Synergy</u>

<u></u>

<u></u>

4 0
3 years ago
1. Of the following statements, which one or ones describe actions harmful to your credit score?
aev [14]
1 owing a lot of money
5 0
3 years ago
Read 2 more answers
Leaders using the __________ style of leadership are only minimally involved in decision making and encourage group members to m
Alexeev081 [22]
<h2>Leaders using the "authoritarian leadership" are only minimally involved in decision making and encourage group members to make their own decisions.</h2>

Explanation:

  • Authoritarian leadership is also called Autocratic leadership.
  • They take little inputs from the group and has overall control and decision making power.
  • They do not accept advice from others
  • They do not trust others and try to rule everyone.
  • Most of the team members are not allowed to participate in any of the event and not even the immediate subordinate. Team members work like a robot.
  • It often outcomes only adverse effects.
8 0
3 years ago
________is a nonprofit organization that provides free online and in-person assistance to entrepreneurs in the form of training,
podryga [215]

Answer:

SCORE

Explanation:

<em>"SCORE’s mission is to foster vibrant small business communities through                                  mentoring and education."</em>

SCORE is a national network of volunteer business mentors that helps small businesses grow. According to their website, they have already provided  mentorship to more than 11 million entrepreneurs.

SCORE is currently a resource partner of SBA (Small Business Administration) and works with more than 10,000 volunteers.  

3 0
3 years ago
Other questions:
  • Patricia deposited $350 in a savings account with two percent simple interest. If she keeps it in the account for one year, how
    15·1 answer
  • In the short run, prices may rise faster than costs. This chapter discusses why this might happen. Suppose that labor and manage
    11·1 answer
  • The ________ states that it can be beneficial for two countries to trade without barriers as long as one is relatively more effi
    14·1 answer
  • A key element of customer relationship management is to: keep the price of goods as low as possible. develop a strategy to achie
    5·2 answers
  • When a grant-application package lists eligible applicants, it is just a suggestion. This is America: all organizations are elig
    14·1 answer
  • United Birdseed is expected to pay the following dividends over the next three years: After year 3, dividends are expected to gr
    14·1 answer
  • Goodwin Technologies, a relatively young comply, has been wildly successful but has yet to pay a dividend. An analyst forecasts
    14·1 answer
  • The majority of problems Best Buy was facing have been brought about by _________________force.
    5·1 answer
  • If money going out of the business is greater than the money coming into the business, what happens?
    10·1 answer
  • How does consumer law damage business?
    9·1 answer
Add answer
Login
Not registered? Fast signup
Signup
Login Signup
Ask question!