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UNO [17]
3 years ago
15

Support agents at Universal Containers research solutions to customer issues by asking various subject matter experts (SMEs) at

the company.Which three features will allow Support Agents to quickly document the details of these meetings? (Choose three.)
A. Case Feed
B. Workflow Email Alerts
C. Case Group
D. Case Comments
E. Events
Business
1 answer:
Sholpan [36]3 years ago
6 0

Answer:

A,C,D

Explanation:

Remember, we are told the issue concerns "support agents" working for a company–Universal Containers. Thus, they will be using Salesforce inorder to document their findings.

i. Case feed is one useful feature that quickly allows the support agents to edit, store and change the status of cases where necessary.

Ii. Case group is another useful feature to group cases that the support agents consider as been interrelated.

iii. Case comments feature allows them to read through case by case comment from the participants in the research, allowing proper insight into minds of the customers.

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A company's environment consists of both a microenvironment and a macroenvironment — forces outside of marketing that affect a m
Kitty [74]

Answer:

<u>Macro-environment:</u>

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<u>Micro-environment:</u>

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6 0
3 years ago
Read 2 more answers
When a firm perceives that a foreign currency is _______, the firm may attempt direct foreign investment in that country, as the
Nataly [62]

Answer:

The correct sentence is: When a firm perceives that a foreign currency is <u>undervalued</u>, the firm may attempt direct foreign investment in that country, as the initial outlay should be relatively <u>low</u>.

Explanation:

Whenever a currency loses its value against the dollar or another currency (euro, pounds), it will be an excellent opportunity to invest. In the short term that investment can create benefits for the entity.

7 0
3 years ago
John's Auto Repair just obtained an interest-only loan of $35,000 with annual payments for 10 years and an interest rate of 8 pe
Nookie1986 [14]

Answer:

$2,800

Explanation:

An interest only loan represents a type of loan offer where a borrower is only expected to pay the interest either for some of the term of the loan as agreed or for all of the terms of the loan. However, the principal amount that is collected remains constant all through the agreed interest -only period.

Since the loan obtained by John's Auto Repair is Interest Only, it means that the principal of $35,000 remains constant.

Hence, in the 8th year, John is expected to pay only the interest for the period =

0.08 x $35,000

= $2,800

5 0
3 years ago
Caroline Perfumes is a premium, exotic women's fragrance company. The manufacturers of Caroline Perfumes
mash [69]

Answer:

c. To focus on establishing a brand name

Explanation:

Specialty products are products that people want to buy because they are unique and are from a certain brand they prefer. According to this, the answer is that in this case, the objective of the  manufacturers of Caroline Perfumes would be to focus on establishing a brand name because that would create customers' loyalty and they would be willing to make an effort to buy the product.

7 0
3 years ago
What voting system is preferred by voting rights activists as a means of increasing minority representation?
Paha777 [63]

Answer:

Cumulative voting

Explanation:

Cumulative voting - in this type of voting system sole right is given to shareholder who is in minority to elect their director. this system permit shareholder to cast all their vote for any single nominee for board of directors.

while in  regular voting system no permission is granted to anyone to cast more than one vote.

example - for four member and 500 holding share , maximum vote than can cast is 500 (one vote for one share)  in normal voting but in  cumulative maximum that can cast is 2000 votes

8 0
3 years ago
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