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UNO [17]
4 years ago
15

Support agents at Universal Containers research solutions to customer issues by asking various subject matter experts (SMEs) at

the company.Which three features will allow Support Agents to quickly document the details of these meetings? (Choose three.)
A. Case Feed
B. Workflow Email Alerts
C. Case Group
D. Case Comments
E. Events
Business
1 answer:
Sholpan [36]4 years ago
6 0

Answer:

A,C,D

Explanation:

Remember, we are told the issue concerns "support agents" working for a company–Universal Containers. Thus, they will be using Salesforce inorder to document their findings.

i. Case feed is one useful feature that quickly allows the support agents to edit, store and change the status of cases where necessary.

Ii. Case group is another useful feature to group cases that the support agents consider as been interrelated.

iii. Case comments feature allows them to read through case by case comment from the participants in the research, allowing proper insight into minds of the customers.

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Doris lewis owns lewis edibles, inc., a company that makes tongue tinglin' bbq sauce. she wants to target local people who like
guajiro [1.7K]
I had to look for the options and here is my answer:
Based on the given description above about Doris Lewis who owns Lewis Edibales, Inc., which is a company who makes BBQ sauce and wants to mix goodness that grows in North Carolina, what Lewis is doing is taking marketing actions in order to reach target markets.
4 0
3 years ago
Ahnberg Corporation had 560,000 shares of common stock issued and outstanding at January 1. No common shares were issued during
AnnyKZ [126]

Answer:

Basic earnings per share = $1.7

Diluted earnings per share = $1.03

Explanation:

Basic earnings per share = (Net Income - preferred dividends)/Weighted average shares outstanding

Basic earnings per share = (1,060,000-108,000)/560,000

Basic earnings per share = $1.7

Diluted earnings per share = [Net Income - preferred dividend]/(outstanding shares+Diluted Shares)

Diluted earnings per share = (1,060,000-108,000) / (560,000+360,000 )

Diluted earnings per share = $1.03

6 0
3 years ago
Jim Sullivan is the owner and manager of Auto Spa. Auto Spa provides various car wash and car detailing services. Auto Spa also
Tems11 [23]

Answer:

Cash Sales : we add up all the cash sales for the week to get total cash sales, cash sales will be from cash receipts journal and or cash register tapes.

Cash shortages will be the difference between cash sales and cash counts or cash on hand.

Journal Entry

Debit Cash ( as per the cash count), Debit Cash shortage(difference and is an expense) Credit cash Sales (as per register)

Explanation:

The Question is incomplete but when dealing with cash there must be internal controls put in place to monitor or reduce any potential risks, risks like cash shortages. Jim must everyday count the cash with the cashier that was at the cash register. Daily the cash register tape must be compared to the deposits that is a control to avoid cash shortages and each employee must have separate register tapes or there must be identification and or a way to know which clerk made what transactions.

7 0
3 years ago
Read 2 more answers
The salary for an occupation is determined by the federal government <br> True or false?
strojnjashka [21]

Answer:

No the given statement is not correct.  

Explanation:

Federal Government does not determine the pay structure for any occupation. Each occupation determine its own salary structure. For example, the doctors would determine their own fee that they would charge to the patients, schools will determine their fee that they would charge from students, lawyers determine their own fee, and the examples are countless. Government sometimes only sets the minimum level of wage that must be paid to a worker. For example government can put a base at 10 dollars wage rate that has to be given to the worker working for you. So you must give the worker at least $10, but you can give him $15 or $20, as much as you like and as much as he charges you, but you can't give him less than 10 dollars

6 0
4 years ago
Read 2 more answers
The unemployment rate in an economy is 7.5 percent. The total population of the economy is 250 million and the size of the civil
Masteriza [31]

The number of employed workers in this economy is A. 13.5 million

Explanation:

The number of unemployed people in the economy means the percentage of people who are actively seeking employment but cannot find a job for sustenance.

Thus, the ones who are seeking a job are the only ones that can be considered here.

So, the total population cannot be considered and the pool that justifies this demographic is the total labor force which is 180 million.

And the number of unemployed people would be calculated by multiplying the percentage of them with the total labor force which would be

7.5 * 180 = 13.5 million people.

Thus 13.5 people in the force are unemployed.

5 0
4 years ago
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