Answer:
Store atmosphere
Explanation:
There are various techniques used by companies to attract more customers. One of them is to design the shop in the best way possible. Pauline is thinking about designing the place and making decisions about the colours and layout because Pauline understands that the store atmosphere and the looks can certainly affect the customer's purchase decision.
 
        
             
        
        
        
Answer:
A) Outsourcing
Explanation:
Outsourcing refers to a business practice where a company gets some of the intermediate goods or services it needs from external suppliers (other companies). Usually outsourcing is carried on by companies in order to reduce costs, e.g. customer service calls handled by Indian companies because Indian workers earn a much lower salary than American workers. 
 
        
             
        
        
        
Answer:
 b) knowledge management
Explanation:
Knowledge management is defined as the process in which an organisation creates, shares, uses and manages the information and knowledge of an organisation.
It is an approach multidisciplinary in nature to achieve the objectives of an organisational with the use of knowledge available.
It includes the courses which are taught in business administration, management, information system, library and information system.
 
        
             
        
        
        
Data Analysis - Process. Data Analysis is a process of collecting, transforming, cleaning, and modeling data with the goal of discovering the required information. The results so obtained are communicated, suggesting conclusions, and supporting decision-making.