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Afina-wow [57]
3 years ago
10

As a Customer Relations Specialist, Kendra must deny a customer's request for a cash refund. In her message to the customer, Ken

dra should include a statement such as If you had read the return policy printed on your receipt, you should know that cash refunds will not be granted.
Business
1 answer:
antoniya [11.8K]3 years ago
3 0

Answer:

False

Explanation:

Based on the information provided within the question it can be said that this is False, Kendra should not put that in the message. This is because it comes off as aggressive. Instead she should state what they do offer and how exactly she can resolve this problem, maybe by exchanging her product for another one, or providing a discount for a future purchase etc.

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A new operating system for an existing machine is expected to cost $565,000 and have a useful life of six years. The system yiel
Inessa [10]

Answer:

The net present value of each potential investment:

                         Machine A        Machine B

NPV                   $167,675             $2,267

Explanation:

a) Data and Calculations:

                                                         Machine A        Machine B

Cost of machine                              $565,000         $410,000

Incremental after-tax income            165,000             75,000

Salvage value                                      25,000             26,000

Estimated useful life                           6 years             8 years

Required rate of return                      10%                   10%

Annuity factor                                     4.355                5.335

PV factor                                             0.564                0.467

PV of incremental after-tax income $718,575         $400,125

                                                ($165,000*4.355)   ($75,000*5.335)

PV of salvage value                            $14,100             $12,142

Total PV of income                         $732,675          $412,267

NPV                                                  $167,675             $2,267

= Total PV of income minus PV of initial investment cost

7 0
2 years ago
How do you create a business
anyanavicka [17]

Answer:

with the state

Explanation:

5 0
3 years ago
Read 2 more answers
Suppose that the price of flour used to produce bagels increases. Hence the equilibrium price of a bagel​ ________ and the equil
Anon25 [30]

Answer:

Increase , increase

Explanation:

A decrease in the supply of a product increases in its price. Reduced supply means many buyers competing for the few available products.  The prices of goods or services are determined by the intersection of the demand and supply curves. There is an indirect relationship between supply and price of quantity supplied when demand is constant. A reduced supply results in high prices while an increase in supply causes low prices.

As prices increase, suppliers will want to supply more to make profits. Constant demand and a high price will thus lead to an increase in equilibrium quantity.

5 0
3 years ago
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Zolol [24]

Answer and explanation:

The law of Diminishing Marginal Utility states that the more you consume a good or use a service, the less satisfied you will be with each successive use or consumption. It is an important concept in determining consumer preferences. It assumes consumers are rational and will spend money in a way that maximizes contentment with each subsequent unit without negatively affecting their total enjoyment.

6 0
3 years ago
Andrew has decided to open an online store that sells home and garden products. After searching around, he chooses the software
tino4ka555 [31]

Answer:$4650

Explanation:

The cost that is recoverable is $30 per hour that was agreed as the hour to be spent in learning the soft ware. The sunk cost it's an irrecoverable cost that does influence decision making. When the agreed leaning cost of $30 per hr for 45hr of $1350 is deducted from the asking price of $6000 we have the $4650

6 0
3 years ago
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