1answer.
Ask question
Login Signup
Ask question
All categories
  • English
  • Mathematics
  • Social Studies
  • Business
  • History
  • Health
  • Geography
  • Biology
  • Physics
  • Chemistry
  • Computers and Technology
  • Arts
  • World Languages
  • Spanish
  • French
  • German
  • Advanced Placement (AP)
  • SAT
  • Medicine
  • Law
  • Engineering
Afina-wow [57]
3 years ago
10

As a Customer Relations Specialist, Kendra must deny a customer's request for a cash refund. In her message to the customer, Ken

dra should include a statement such as If you had read the return policy printed on your receipt, you should know that cash refunds will not be granted.
Business
1 answer:
antoniya [11.8K]3 years ago
3 0

Answer:

False

Explanation:

Based on the information provided within the question it can be said that this is False, Kendra should not put that in the message. This is because it comes off as aggressive. Instead she should state what they do offer and how exactly she can resolve this problem, maybe by exchanging her product for another one, or providing a discount for a future purchase etc.

You might be interested in
In its most recent annual report, Appalachian Beverages reported current assets of $54,000 and a current ratio of 1.80. Assume t
svetlana [45]

Answer:

Current Ratio - Transaction 1 = 1.6666  rounded off to 1.67

Current Ratio - Transaction 2 = 1.6388  rounded off to 1.64

Explanation:

The current ratio is a measure of liquidity which measures the amount of current assets a business has to pay off each $1 of current liability. It is calculated as follows,

Current Ratio = Current Assets / Current Liabilities

We know the initial current ratio and current assets. The initial current liabilities will be,

1.8 = 54000 / Current Liabilities

Current Liabilities = 54000 / 1.8

Current Liabilities = $30000

Transaction 1

The result of transaction 1 will be that the current assets will increase by $6000 as inventory increases and the current liabilities will also increase by $6000 as accounts payable are increasing. The new current ratio will be,

Current Ratio - Transaction 1 = (54000 + 6000)  /  (30000 + 6000)

Current Ratio - Transaction 1 = 1.6666 rounded off to 1.67

Transaction 2

The result of transaction 2 will be that the current assets will decrease by $1000 as payment for truck which is a fixed asset is made partly by cash and the current liabilities will not increase as the note signed for the remaining payment of the truck is due after 2 years thus it is a non current liability. The new current ratio will be,

Current Ratio - Transaction 2 = (54000 + 6000 -1000)  /  (30000 + 6000)

Current Ratio - Transaction 2 = 1.6388  rounded off to 1.64

5 0
3 years ago
Consider the economies of Macmillana and Bloedelo, which are identical except that the multiplier in Macmillana is smaller than
GrogVix [38]

Answer:

Macmillana's GDP is less sensitive economic fluctuations than Bloedelo's GDP. Two reasons account for this:

1) The keynesian multiplier is smaller.

The keynesian multiplier tells us about the sensitivity of GDP to increases in domestic expenditure (consumption, investment or government purchases). If the keynesian multiplier is small, then, GDP will be less sensitive to fluctuations in aggregate expenditure.

2) Macmillana's economy has implemented automatic stabilizers, while Bloedelo's economy has not.

Automatic Stabilizers are government policies meant to reduce fluctuations in GDP. The two most common automatic stabilizers are: income taxes and unemployment benefits.

Automatic Stabilizers reduce the kenyensian multiplier, dampening Macmillana's GDP sensitivity to fluctuations even more.

3 0
4 years ago
____ is the best way to help the alcoholic and the family. A not becoming involved B. Open communication C . Tough love
Leya [2.2K]
Out of all your options,, the best answer is option B. the best way to help both the alcoholic and their family is by communicating with both people. by not becoming involved or being rude to give "tough love", you are only making the situation worse. alcoholics are not horrible people and neither are their families,, so the best way to help them both is by helping them communicate to help fix the situation.
let me know if you have any further questions
:)
5 0
3 years ago
What skills will a manager need to communicate with new employees?
Advocard [28]
The incipient employee is probably nervous your job is to make them feel at ease and welcome them

be yare, have an orchestration

be cordial don’t leave them by themselves
.
7 0
3 years ago
Read 2 more answers
On January 1, Year 1, Melas Corporation purchased a machine from Wade, Inc. by issuing a 4%, $360,000, three-year note that requ
Semenov [28]

Answer:

$1,045.05

Explanation:

If a Note is issues below the face value, it is issued on discount. This discount is recorded and amortized on Note's period to maturity. This amortized Discount will be added to the the coupon payment to calculate the interest expense for the year.

Discount on Note = $360,000 - $340,497 = $19,503

Amortized Discount = $19,503 / 3 = $6,501

Interest Expense = Coupon Payment + Amortized Discount = ($360,000 x 4%) + $6,501 = $20,901 per year = $1,045.05 per six month

5 0
3 years ago
Other questions:
  • Hannah is the ceo of jf corp., a steel manufacturing company. she finds that the market is exhibiting the signs of a maturing ma
    8·1 answer
  • In the Boston Consulting Group's Growth Share Matrix, the relative competitive position of a product or division is defined as i
    9·2 answers
  • You have a portfolio that is invested 11 percent in Stock R, 56 percent in Stock S, and the remainder in Stock T. The beta of St
    8·2 answers
  • A Coase solution to a problem of externality ensures that a socially efficient outcome is to internalize the externality through
    9·1 answer
  • What are some examples of semantic noise words
    11·1 answer
  • The payments a business makes for investing in capital expenses are known as : A) profits
    8·2 answers
  • Two stars have the same color, but differ by 5 magnitudes in absolute magnitude. What stellar property must be different in the
    14·1 answer
  • What's a prosecution witness? In simple words
    12·2 answers
  • Which of the following statements about transactional leaders and the chain of command is FALSE? The chain of command is based o
    11·1 answer
  • The third step of the market segmentation process is to develop a market-product grid and estimate the ___________ of the market
    14·1 answer
Add answer
Login
Not registered? Fast signup
Signup
Login Signup
Ask question!