1answer.
Ask question
Login Signup
Ask question
All categories
  • English
  • Mathematics
  • Social Studies
  • Business
  • History
  • Health
  • Geography
  • Biology
  • Physics
  • Chemistry
  • Computers and Technology
  • Arts
  • World Languages
  • Spanish
  • French
  • German
  • Advanced Placement (AP)
  • SAT
  • Medicine
  • Law
  • Engineering
Afina-wow [57]
4 years ago
10

As a Customer Relations Specialist, Kendra must deny a customer's request for a cash refund. In her message to the customer, Ken

dra should include a statement such as If you had read the return policy printed on your receipt, you should know that cash refunds will not be granted.
Business
1 answer:
antoniya [11.8K]4 years ago
3 0

Answer:

False

Explanation:

Based on the information provided within the question it can be said that this is False, Kendra should not put that in the message. This is because it comes off as aggressive. Instead she should state what they do offer and how exactly she can resolve this problem, maybe by exchanging her product for another one, or providing a discount for a future purchase etc.

You might be interested in
Consider the following accounting terms and definitions:
gladu [14]

Answer:

8. First-In, First-Out (FIFO) - a.

7. Disclosure Principle - b

1. Specific Identification - c

6. Weighted-Average - d

4. Conservatism - e

3. Last-In, First-Out (LIFO) - f

5. Consistency Principle - g

2. Materiality Concept - h

Explanation:

FIFO is a sale technique which provides the oldest stoke of goods as the first sales batch, while LIFO brings the last inventory first.

The materiality concept is a situation where the financial information of a company is said to be material from observing the preparation of the financial statements if it can change the opinion of a reasonable person.

The consistency principle states that once an accounting principle is adopted, it can never be changed. Disclosure principle states that company report must be given to outsiders for knowledgeable decision.

6 0
4 years ago
Red Star Copy Service processes 2,100,000 photocopies per month at its service center. Approximately 50 percent of the photocopi
Andrews [41]

Answer:

A. The total costs of collating 500,000 per month With student help is $900

The total costs of collating 1,700,000 per month With student help is $3,060

The Total costs of collating 500,000 per month With the collating machine is $1,575

The Total costs of collating 1,700,000 per month With the collating machine is $1,635

B. The monthly volume at which the automatic process becomes preferable to the manual process is 885,714

Explanation:

A. In order to calculate the total costs of collating 500,000 and 1,700,000 per month With student help we would have to make the following calculations:

total costs of collating 500,000 per month With student help=(number of copies to be collating/average of copies per hour)*price per hour

total costs of collating 500,000 per month With student help=(500,000/5,000)$9

total costs of collating 500,000 per month With student help=$900

total costs of collating 1,700,000 per month With student help=(1,700,000/5,000)*$9

total costs of collating 1,700,000 per month With student help=$3,060

In order to calculate the total costs of collating 500,000 and 1,700,000 per month With the collating machine we would have to make the following calculations:

total costs of collating 500,000 per month With the collating machine= lease and operating costs+(number of copies to be collating/units collated)*additional price

Total costs of collating 500,000 per month With the collating machine= $1,550+(500,000/1,000)*$0.05

Total costs of collating 500,000 per month With the collating machine= $1,575

Total costs of collating 1,700,000 per month With the collating machine= $1,550+( 1,700,000/1,000)*$0.05

Total costs of collating 1,700,000 per month With the collating machine= $1,635

B. In order to calculate the monthly volume at which the automatic process becomes preferable to the manual process we would have to use the following formula:

the monthly volume at which the automatic process becomes preferable to the manual process is cost with students help=cost with collating machine

Therefore, (x/5,000)*$9=$1,550+(x/1,000)*$0.05

$8,750x=$7,750,000,000

x=885,714

The monthly volume at which the automatic process becomes preferable to the manual process is 885,714

4 0
3 years ago
You are a very small company that sells healthcare insurance plans. You estimate that the breach of your customer database will
liq [111]

Answer:

Spend $25000 on cyber insurance to transfer the risk

Explanation:

A cyber insurance is the best option since it protects the business from internet based risk such as the breach of customer database and other risks involved in the use of the internet by businesses and individual internet users.

The cost of purchasing a Data Loss Prevention solution that would cost $30000 per year will amount to $150000 in 5 years which will be more expensive compared to the cost of the risk it is been used to prevent. hence it is not a good option. also accepting the risk is a very bad option becasue the risk might harm the business beyond expectation.

5 0
3 years ago
How can integrating SCM, CRM, and ERP help improve business operations at your place of work or school
zalisa [80]

Answer:

The integration of those systems will have the power to improve the operations by giving more information and control to the managers and help them in the decision making process.

Explanation:

First of all, the name of "Supply Chain Management" refers to a system that is used in the companies in order to have information and control what it is known as the flow of the goods and services since the raw materials until the final good consumed by the final user.

Secondly, a "Customer Relationship Management" is another system that focus more priorily in the attention to the consumer and the relationship that the company has with him, meaning that in that system all the information related to the customer is held

Finally, an "Enterprise Resource Planning" is also a system that helps the managers to resolve the problems more superiors related to the high management and the decision making process that is involved in those areas due to the fact that it provides a continuous and real life time focus of the situation of the company as a whole.

To sum up and in order to respond to the question, those three systems can help any business to improve its operations due to the simply fact that it will have a major control of what happens and that will mean more information for the decision making process that will lead to better results and profits.

8 0
3 years ago
Jorge Cabrera paid $980 for a 15-year bond 10 years ago. The bond pays a coupon of 10 percent semiannually. Today, the bond is p
Setler79 [48]

Answer:

10.64%

Explanation:

For computing the realized yield, we applied the RATE formula i.e to be shown in the attachment below:

Given that,  

Present value = $980

Future value or Face value = $1,054.36  

PMT = 1,000 × 10% ÷ 2 = $50

NPER = 10 years × 2 = 20 years

The formula is shown below:  

= Rate(NPER;PMT;-PV;FV;type)  

The present value come in negative  

After applying the formula, the realized yield is

= 5.32% × 2

= 10.64%

5 0
3 years ago
Other questions:
  • An economy initially has 200 units of physical capital per worker. Each year, it increases the amount of physical capital by 10%
    11·1 answer
  • A registered representative conducts a seminar about investing in the meeting room of a local apartment complex. At the end of t
    11·1 answer
  • In which of the following situations would someone have to pay a gift tax?
    5·1 answer
  • Dove Corporation began its operations on September 1 of the current year. Budgeted sales for the first three months of business
    9·1 answer
  • Prior period adjustments are reported as
    11·1 answer
  • In accounting for uncollectible receivables, the balance in Allowance for Doubtful Accounts will directly impact the amount of t
    8·1 answer
  • Preferred stockholders:a. must receive more dividends per share than the common stockholders.b. must receive dividends every yea
    12·1 answer
  • At the start of the current year, a company paid for the following in cash: Copyrights, $2,000,000 Equipment, $25,000,000 Goodwi
    6·1 answer
  • Which of the following is true of general-purpose financial statements?
    12·1 answer
  • The process of defining the objectives of a company and then developing a method to achieve those objectives is known as:_______
    15·1 answer
Add answer
Login
Not registered? Fast signup
Signup
Login Signup
Ask question!