Explanation:
The measurement of productivity in service and manufacturing is different in the sense of the ability to measure productivity, as a service has different characteristics that are Intangibility, Inseparability, Variability and Perishability, it is more difficult to measure its productivity, for example, a service is variable, so even if there are standards for the provision of that service, there are issues that will vary and this can change productivity.
There is also the fact that if the productivity measured by the capacity in the service sector is influenced by the loss of quality of the same, as customers may feel hurt if there is a rush in a service provided, for example, so that the service is more productive .
Answer:
Please find the complete question in the attached file.
Explanation:
In order to study the impact on five forces and thereby decipher an offensive or defense strategy to stay competitive and maintained, management must employ a prototyping approach as Porters 5 Headed framework. Samsung, for example, should adopt a great combination because of its subsequent globalization.
Providers' bargaining power — In this industry, several companies offer low-cost services, which indicates the suppliers have much less bargaining energy.
Consumers' trading strength - Since Hyundai either works in a totally competitive environment or an oligopolistic marketplace across the globe.
The threat of new entries – The risk is significantly greater because new entries from low-cost China carriers can eat Samsung share since they are tax- and licensing-friendly.
The danger of competing among established businesses - That's also relatively significant because profits are thin and innovative developments are continually making the industry as a whole and tough.
Barriers to business – The biggest barriers are an initial investment, high marketing, and distribution expenses, and constant innovation.
Answer:
I think the answer ought to be B. Social listening
Explanation:
By definition social listening is Social media measurement, 'social media monitoring' or social listening is a way of computing popularity of a brand or company by extracting information from social media channels. So that seems to be the best fit.
Answer:
Two-way flow
Explanation:
Personal selling is one of the methods used by salespeople to drive sales. It involves face-to-face interaction with customers who are persuaded to purchase the product.
This method relies heavily on effective communication mostly the two-way flow of communication.
Two-way flow of communication means that when a message is conveyed to the customer there is feedback to the salesperson. The feedback is used to decide the best course of action to be taken in order to complete the transaction
1. most businesses that desire fewer customer probably fall between these categories:
- Those who do not have enough resource/employee to maintain the cutomers
- Those who sell rare collectibles
2. It really depended on the type of business. If the business focus on obtaining high-end/wealthy customers and maintain highest quality of service, they may prefer lower amount of customers
