You would call 2-1-1 because 2-1-1 can offer access to the following types of services: Basic Human Needs Resources – including food and clothing, shelters, housing, utility assistance. Disaster Response and Recovery – works with the emergency management team during a disaster to offer support and place for dissemination of information.
211 provides callers with information about and referrals to social services for every day needs and in times of crisis. For example, 2-1-1 can offer access to the following types of services: