Answer:
C
Explanation:
C. online retailing and in-store retailing experience similar rates of product return.
The perception of Jensen to blame the management regarding the unavailability of resources is a representation of defensive bias.
<h3>What is bias?</h3>
A bias is a partial psychological orientation, which represents favor towards a particular thing or condition.
When someone does want to blame himself for not being able to complete the tasks being assigned, such a person will represent a defensive bias, so that he diverts the blame from himself.
Hence, the defensive bias of Jensen is represented in the situation as aforementioned.
Learn more about bias here:
brainly.com/question/1236875
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I believe it is write the names over and over again because that is is the most effective way to memorize kinetically.