Question

The physician has asked the medical assistant to provide patient education for hypertension. What is the best way to provide this information?
A) Via email
B) In the waiting room
C) In a private exam room
D) At the discharge window

Answer 1

C, in a private exam room. Telling someone in the waiting room is a clear violation of HIPAA laws, and you're skirting the line at the discharge window. There are too many inherent risks with email: the account on file may be an account multiple people can access; you might have the wrong address, even if due to a typo; and so on. Discussing care in an exam room is the best way to maintain HIPAA compliancy.