Question

The decision to change the international pages of the CH2M Hill website was a decision that took a great deal of thought and discussion with the website team. This is the Unstructured Decision Making Process. Is this an effective process? Why or why not?

Answer 1

Answer:

The effectiveness of any decision making process can only be evaluated after the decision was made and depending on the results. The unstructured decision making process is carried out when there is no other apparent alternative that can work. The problem with this type of solutions is that they are new and untested, which means that there is the possibility of being a great choice or a great mistake.

In Ch2M's case, the unstructured decision making process included the whole website team because they it was a way of distributing responsibilities in case the decision wasn't the best.

That is the problem with this type of process, the person that makes the decision will be held responsible for the results and the whole process is actually new, but necessary since there is no other alternative. Personally, I believe that this type of decision process should be taken only as a last resort.