I'm going with false. Let me know.
Answer:
The correct answer is b.setting equipment utilization goals below industry average.
Explanation:
A firm cannot achieve competitive advantage by setting its equipment utilization goals as this will not retain its customers.
If a firm wants to achieve competitive advantage it can achieve it by;
Addressing its customers concerns and customizes the products according to their needs.
Providing customers their ordered products earlier than other companies lead time, which means increase in speed of delivery and shortens the delivery time.
Bring improvement and advancements in its products by using new technology.
Maintain a variety of different product options to cater the needs of its various customers. Offering them a wide range of products will probably reduce chances of customer switch.
Answer:
c. monitored employees are better employees
Explanation:
EAP stands for employee assistance program. It basically creates a help for employees which are facing any kind of personal or professional problems in their life.
It is a self initiated program to help the employees, by providing guidance, solving grievances or by any other means.
It nowhere assures that the employees shall be continuously monitored, while they perform and that the employees shall be set free to work in the manner they desire, as long as the company is achieving the targets.
