Active listing is important so you can know what they are saying. Without active listening than you may forget things. Also the four rules of active listening are too look at the person (eye contact) listen too them. And I do not know the rest. Sorry, but that's the best I can do :)
Synergistic interaction is a chemical reaction where the combination of the chemicals produces a stronger effect than either of the chemicals would produce alone.
The psychological process that leads to a tendency to pay close attention to information that is received either first or last is called <span>primary-recency.</span>