Answer:
The knowledge gap can be filled with a knowledge management strategy. It involves identifying the knowledge gap and vulnerabilities and setting strategies for each of these gaps. There are three types of gaps in strategic management: Knowledge gap, strategic gap, Relations gap. The knowledge gap occurs when the company doesn't know what it needs to know. similarly, David lacks the knowledge that the customers were staying away from his shop because of the lack of services.
Answer:
Service products cannot generally be produced in advance or stored.
Services are typically variable, and in almost every service offering, the service cannot start until the customer arrives and actively participates.
Explanation:
Services have distinguishing characteristics that differentiate them from goods.
To start with, services cannot be produced in advance as production and consumption happen at the same time.
Also,the customer must be present and actively contributes to the delivery of the service, for instance, haircut cannot happen except the customer comes to the salon and obeys the instructions of the barber as they go along.
Besides,there is no physical substance in service unlike purchase of goods.
Answer:
b. cash , inventory, accounts receivable, accounts payable and risk management
Explanation:
Working capital is defined as a measure that shows how a company is operating efficiently and it's ability to meet the short term financial obligations.
When a business working capital is properly managed, then the business will be healthy financially hence operate successfully and able to meet up with it's daily obligations.
A good working capital manager must be able to make use of working capital management to maintain balance between profitability, growth and liquidity. The role of working capital manager is also to manage cash, inventory, accounts receivable and payable and risk management.
A working capital manager must be able to manage cash that will be used for a business daily operation, must ensure the business inventories are properly managed and accounted for. It's duty also include risk management as he is responsible for making decisions regarding day to day finance of a business operation; the success or failure in terms of meeting up with short term financial obligation depends on him.
The managerial role of a <u>leader </u>is best described as giving direct command and orders to subordinates
<h3>What is the function of management ?</h3>
The pursuit of organizational goals efficiently and actually by including the work of people through planning, organizing, leading, and controlling. This process of management involves monitoring performance, reaching it with goals, and making adjustments if needed.
<h3>What are the distinctions among the three levels of management?</h3>
The three levels of management in most communities are top-level management, mainly responsible for overseeing all functions, middle-level management, responsible for executing plans and procedures, and low-level control, responsible for direct task performance and deliverables.
To learn more about organizational goals, refer
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