Answer: Assurance
Explanation:
Assurance is the factor in terms of quality service that represents reliability and surety for providing complete customer satisfaction for the work. Tracking or monitoring action, resolving issues, handling customer complaints etc are done in prominent manner so that customer does not have further issues or complaint regarding quality of service .
According to the question, professor's reply within one hour is displaying assurance quality factor that helps in maintaining , handling and fixing issue of Jonathan achieving zero marks instead of actual scores. He replied soon with solving his issue of scores and reliability on service was displayed.
(b) By function and product departmentalization bases are likely being used at hp.
- Organizing activities into departments is a component of departmentalizing. The division of labor creates specialists, who need coordination. This coordination is made simpler by the division of professionals into departments.
- Employees are divided into groups or departments by a system of rules known as departmentalization in an organizational structure. These divisions work together to fulfill duties as instructed by their own leadership. On large or complicated projects, different departments might work together.
- HP has a decentralized organizational structure, which allows top management to concentrate more on big choices by giving intermediate and lower-level managers within the organization responsibility for daily operations and decision-making.
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Both yes and no. Yes as in the massacre happened and many of the people shot civilians during the massacre. They weren't as in Captain Preston was found not guilty and many historians believe that he did not order the soldiers to attack but that the soldiers attacked of their own free will. There are even many who claim that it was self defense and that nobody was guilty except for the colonists.
