Question

Maria sells women's accessories. Her prospective buyer is smiling and eyeing the samples that Maria brought for the sales presentation. The prospect's legs are uncrossed, and her arms are relaxed. Maria should ________.
O use open-ended questions to determine the buyers objections.
O stop her planned presentation and reduce sales pressure.
O attempt to close the sale without using the samples.
O assume that she has obtained the buyer's attention and interest.
O understand that the buyer may not be a qualified prospect.

Answer 1

Answer:

The correct answer is letter "D": assume that she has obtained the buyer's attention and interest.

Explanation:

According to marketing psychology, the human body can express different mind states. In face-to-face sales, clerks can take advantage of this to have an idea if the prospective buyer is interested, upset, or simply looking for information.  

According to this belief, when people smile along with uncrossed arms and legs it means they are approachable. Then, In Maria's case, she should take this situation to her advantage presuming she obtained the buyer's attention in an attempt to close the sale.

Answer 2

Answer:

Maria should assume that she had obtained the buyer's attention and interest - 4th statement.

Explanation:

It is essential for a salesperson ( dajmar - in this scenario) to identify the buyer;s signals. Obviously, relaxed and opened arms ,uncrossed legs are acceptance signals. Acceptance signals means your buyer is favourably minded toward you and your presentation. These signals gives you green light to get going.  

so, below is the right answer :

Maria should assume that she had obtained the buyer's attention and interest - 4th statement.