Third person POV
because you only know what happens by physical observation, you can't see their thoughts.
Hope this helps baiiii <3
Answer:
Dear Mr. Howard, I had purchased a box of cookies from your online shopping website. When I got the delivery and opened it, I found that they were all crushes and as a result, I could not eat them and throw them in the bin. I would be highly grateful if could look into the matter and make an arrangement for a refund for my purchase amount. I would request you to take immediate action.
Explanation:
Hi there mate!
Please check the two <u>attached images</u> for the answer, as per your question.
<em>Have </em><em>a </em><em>great</em><em> </em><em>day!</em>
