the answer is true I promise
Independent individuals makes confident decision about their lives. They're not afraid to make mistakes because they know that they can stand again and fight for themselves. Most independent people are strong and very confident.
The charge nurse should try to remain calm and not take it personally. She should try to listen carefully to the client's wife and actively sympathize with her. She should gracefully apologize, thank her and then take the problem up with the nursing staff to see where the problem was.and follow up with the client or client's wife.
