<span>A person’s calm and relaxed expression of views
and feelings influence effective communication because the person can relay his
message directly to the receiver. When this happens messages are clear and
concise making the receiver effectively give a feedback to the messenger. The
exchange of information and feedback will flow and give way to an effective
communication.</span>
Hello! Sorry this is a little late, but hopefully it can help others who visit this question.
I believe the best answer to your question would be option four, determination.
For those who have the same question, but have different answer options, another correct to this question would be resolve.
I can confirm these answers are 100% correct.
Hope this helps, and have a great rest of your day! :)
Answer:
1)You have facilitated communications
2)We have access to tons of information in seconds.