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The answer is information gaps. These are missing
information necessary to complete a job. The United States give out with fears
in the 1990s about a gap between "information haves" and
"information have-nots" by ratification of a new act that endowed the
connection of every insttution and archive to the Internet.
The answer is an impervious response. An impervious response is one of the seven types of disconfirming messages. We can simply put this as "No response at all" because an impervious message fails to recognize the other person's communication attempt either via verbal or nonverbal way; failure to respond in all forms and channel.
I believe probably 282,000 Kilometers.