Answer:
The key aspect of any business, company, or employer is customer service goals.
Explanation:
A customer service department and the staff represent the company and contribute to building the company's public perception. Customer service objectives are specific objectives and guidelines put in place by an enterprise to ensure that every client is 100% satisfied with the services provided by the enterprise. Excellent customer service means that every customer's needs and desires can be met promptly. A customer should never get away with a company or leave a place unhappy.
Improve customer service measurement
<u>Customers goals :</u>
- Easy to get in touch with customers
- Response times accelerated
- Improve customer service measurement
- Find ways to create an all-round experience for our customers
- Develop a loyalty program for clients
- Create a culture that focuses on customers
- Develop a strategy for customer surveys
- Take the customer success account into account
- Get customer renovation and up-sell creative
Answer:
A. Answer questions about the project prior to submittal of proposals
Explanation:
A bidder conference is a meeting held by a buyer to discuss a possible purchase with multiple potential suppliers.
Answer: D. A very friendly and engaging personality during the interview that just makes the interviewer like the applicant
Explanation:
To be a great sales associate one skill is paramount, interpersonal skills.
The person needs to be able to relate well with others and this is helped by them having a friendly and engaging personality that draws people to them and makes people like the sales person which will make them more trusting of the goods recommended by the sales person.
The person in option D has this and as such has a better chance of being a good sales associate at the retail store.
Answer:
The contract would be described as <em>International Contract.</em>
Explanation:
<em>International Contracts: </em>International contracts refers to a legally binding agreement between parties based in different countries, in which they are obligated to do or not do certain things. International contracts may be written in a formal way such as the example of Frank contracting an Indian television provider.
Consequently, Frank and the Indian television provider having entered into a contract, are governed by international contract law unless they agree to abide by the laws of one of the US and India.
Moreover, <em>International sales contracts </em>are governed by the <em>United Nations Convention on Contracts for the International Sale of Goods (CISG) from 1980.</em>
Answer:
For comprehension purpose, I would attach options to the question:
All of the following are required resources for differentiation except:
A. Strong marketing capability B. Corporate reputation for quality. C. Product engineering. D. Intense supervision of labor.
The correct answer is Option D (Intense supervision of labor)
Explanation:
The differentiation asked in the question above is product differentiation.
Product differentiation, in Economics, talks about the efficient way a producer or seller of a product makes it unique in the market thereby creating an edge between the product and other similar ones or other products.
So, strong marketing capability exposes the strength and uniqueness of the product to prospective buyers which in turn brings sales.
Corporate reputation and product engineering are a strong boost in sales, as reputable companies and the physical appearance of a product tend to get easy acceptance in the market. While Intense supervision of labor may increase the efficiency of production but it is not to be considered as a resource for differentiation.
