________ can track customer satisfaction directly, measure repurchase intention and also gauge a consumer's willingness to recom
mend the company and brand to others. A) Periodic surveys
B) Mystery shoppers
C) Customer loss rates
D) Customer focus statements
E) Sales summary reports
The periodic survey is the survey which takes place after delivering the product and services to the customer. It can be in the form of customer feedback with respect to the satisfaction level, repurchase intention, worth of mouth, etc
By maximizing the customer satisfaction the company can able to achieve their sales targets that results into capture a maximum share in the market
It emphasize on applicant's continued interest because when you create a follow up letter after rejection, candidate should be confident and persistent . He should show confidence in meeting the job requirements.
