Answer:
Publishing a sale price for an item that is not available
Explanation:
Publishing a sale price for an item that is not available will be misleading to the market and will break the law as the company must provide promotions for products that are available only
Answer:
Ajay account will be credited with $6000. While Tim account will be debited by $6000
Answer:
The correct answer is Points of interaction.
Explanation:
The term touchpoint refers to all the points of contact between the client and a brand “that imply an interaction with a human need, at a specific time and place” (Risdon, 2013).
If there is an interaction then there is also an exchange of value between the individual and the organization. And professionals in Customer Experience have to understand what kind of value flows. We must ensure that the perceived value is greater than the cost.
On the other hand, the fact that an interaction occurs before a specific human need tells us that we must know what drives it. The need is what marks the nature of the interaction. In other words, the design of an experience changes radically depending on the needs involved.
Answer:
decide which goals the organization will pursue and what strategies will achieve those goals.
Explanation:
To perform the planning task, managers identify and select appropriate organizational goals and courses of action; they develop strategies for how to achieve high performance. The three steps involved in the planning area
(1) deciding which goals the organization will pursue,
(2) deciding what strategies to adopt to attain those goals, and
(3) deciding how to allocate organizational resources to pursue the strategies that attain those goals. How well managers plan and develop strategies determines how effective and efficient the organization is—its performance level.
