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Ainat [17]
3 years ago
8

The VP of Customer Experience at an international hotel chain is constantly looking for ways to improve customer service, whethe

r it be at check-in, room service, concierge services, check-out, etc. This is important because customers generally evaluate companies and brands based on _________
Business
1 answer:
mojhsa [17]3 years ago
8 0

Answer:

The correct answer is Points of interaction.

Explanation:

The term touchpoint refers to all the points of contact between the client and a brand “that imply an interaction with a human need, at a specific time and place” (Risdon, 2013).

If there is an interaction then there is also an exchange of value between the individual and the organization. And professionals in Customer Experience have to understand what kind of value flows. We must ensure that the perceived value is greater than the cost.

On the other hand, the fact that an interaction occurs before a specific human need tells us that we must know what drives it. The need is what marks the nature of the interaction. In other words, the design of an experience changes radically depending on the needs involved.

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Knowing that a third party may use the information that Ray is providing, does Ray owe a duty of confidentiality to Onyx?
artcher [175]

Answer:

<em>B. Yes, although it may be breached in most states if there is a court order to do so.</em>

Explanation:

<em>Duty of confidentiality is a provision that has been put in place in most states, to enable clients open up freely if they need help. This allows professionals to take whatever actions necessary to carry out full service delivery when helping the client. </em>Some of these details include health status, a client-lawyer case story, a social media's access to users' personal details, etc. The law prohibits professionals from disclosing information made available to them by the client to a third party. This duty is held by many professional bodies like the medical body, legal body, among others. <em>This duty can be broken by law in situations where the client sues the professional, or when there is a legal court order to do so</em>.

3 0
3 years ago
How does the rate of P2P amongst millennials compare to that of all survey participants? Why do you think millennial usage is so
timurjin [86]

Answer:

Following are the solution to this question:

Explanation:

Millennials are an essential target demographic for the product businesses and constitute a significant portion of the population. Although many citizens have become unemployed and encumbered by student loan debt, millennia will likely become wealthier over the period but are an important market both for marketers and brand stores.

The P2P millennial has a wide pool of friends or associates and has a space of practice and use comparison with one another.

4 0
3 years ago
Describe the difference between multitasking and combining tasks.
Alika [10]
Multitasking means doing two task at the same time without disturbing any of the two task.
Combining tasking means doing the task by combining means like...both of them are processing one after one for a little bit of time...
5 0
3 years ago
Read 2 more answers
A monopolist will find that its marginal revenue curve Grupo de opciones de respuesta Lies below its demand curve and has the sa
alexdok [17]

Answer:

Lies below its demand curve and is steeper than its demand curve.

Explanation:

The marginal revenue curve for a monopolist lies below the demand curve because of the quantity effect. The quantity effect refers to the fact that even a monopolist must lower its price if it wants to sell a larger quantity of goods or services.

The slope of the marginal revenue curve is steeper than the demand curve because it reflects the market power of the monopolist. Instead, the marginal revenue curve for a perfectly competitive firm (with 0 market power) is horizontal or perfectly elastic.

5 0
3 years ago
The opportunity cost of an action: Group of answer choices can be determined by considering both the benefits that flow from as
joja [24]

Answer:

The action of opportunity cost is that is the subjective measurement which could be determined only through the individual, who selects the action.

Explanation:

Opportunity cost is the cost or an expense or the value of the next best possible thing which the person or an individual gave up whenever make or take a decision.

In short, it is the loss of the gain that is potential from the other alternatives which are available when an individual or person selects the alternative.

Therefore, the action of the opportunity cost is the cost which is the subjective measure, that could be determined only through individual, who selects the action.

3 0
3 years ago
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