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Ainat [17]
3 years ago
8

The VP of Customer Experience at an international hotel chain is constantly looking for ways to improve customer service, whethe

r it be at check-in, room service, concierge services, check-out, etc. This is important because customers generally evaluate companies and brands based on _________
Business
1 answer:
mojhsa [17]3 years ago
8 0

Answer:

The correct answer is Points of interaction.

Explanation:

The term touchpoint refers to all the points of contact between the client and a brand “that imply an interaction with a human need, at a specific time and place” (Risdon, 2013).

If there is an interaction then there is also an exchange of value between the individual and the organization. And professionals in Customer Experience have to understand what kind of value flows. We must ensure that the perceived value is greater than the cost.

On the other hand, the fact that an interaction occurs before a specific human need tells us that we must know what drives it. The need is what marks the nature of the interaction. In other words, the design of an experience changes radically depending on the needs involved.

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Under the temporal method, income statement items that relate to newly recognized assets and liabilities generally are remeasure
ad-work [718]

Answer: historical exchange rate

Explanation:

The temporal method is also referred to as the historical method. Under this method, the currency of a foreign subsidiary is being converted into the currency of the parent company.

It should be noted that under the temporal method, the income statement items which relate to newly recognized assets and liabilities generally are remeasured using the historical exchange rate.

6 0
3 years ago
What is it called when the government uses some tool other than money to allocate goods?
erastovalidia [21]
A
Its rationing easily
7 0
3 years ago
Read 2 more answers
What is a trade-off?
mojhsa [17]
The best answer is:
C) <span>a choice that must be made due to scarcity.
A tradeoff occurs when you must choose between two or more things, selecting the best option given the constraints. Choosing what to spend your allowance on, for example, is involves a trade-off that you must make due to the scarcity of your allowance money (you don't have unlimited money). D is a tempting answer, but it does not define trade-off as well as C. </span>
3 0
3 years ago
4: In 2013, the United States Postal Service charged $0.46 to mail a letter weighing up to 1 oz. and $0.20 per ounce for each ad
Gekata [30.6K]

Answer:

The function that would determine the cost in dollars, c(z), of mailing a letter weighing z ounces is (0.46 + 0.20z)

Explanation:

Weight of the letter = z ounces (z is an integer greater than 1)

cost to mail a letter weighing 1 ounce = $0.46

cost to mail an additional ounce = $0.20

cost to mail z additional ounces = z × $0.20 = $0.20z

Total cost of mailing a letter weighing z ounces = $0.46 + $0.20z

Therefore, cost function, c(z) = 0.46 + 0.2z

6 0
3 years ago
Read 2 more answers
If a stimulus plus a response results in a satisfying outcome, the probability of that response occurring again ________. a) dec
Amiraneli [1.4K]

Answer:

The correct answer is c) increases

Explanation:

If a stimulus plus a response results in a satisfying outcome, the probability of that response occurring again increases.

When the stimulus and response produce a satisfying outcome is because the answer had given an excellent outcome, which could cause it to happen again because it generates a satisfactory feeling, and the probability to increase, goes up.

7 0
3 years ago
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