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balandron [24]
3 years ago
10

Saltdust Grill is known as the premier restaurant in town. With its elegant dining area, extensive wine list, and gourmet chef,

residents and tourists flock to the restaurant. Recently, Trey took a large group to the Saltdust Grill and almost every diner sent their entrée back to the kitchen. The Saltdust Grill was experiencing a(n) __________ gap in service quality.
A. knowledge
B. communication
C. standards
D. delivery
E. empowerment
Business
1 answer:
Oliga [24]3 years ago
8 0

Answer:

D) delivery

Explanation:

A delivery gap in service quality refers to the difference between the actual delivery of a good or service versus the service delivery policies. In other words, it is the difference between reality and theory.

Theoretically Saltdust should be a premier restaurant and serve delicious dishes, but in reality its service is not that good.

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nexus9112 [7]

Answer:

whats the question this is just a statement?

Explanation:

I would like to help but I need a question

6 0
3 years ago
A customer touch point for abacus airlines would be an item such as ________. a mechanic's ability to service the airplanes the
eduard
<span>A customer touch point for abacus airlines would be an item such as reservation desk. 

A customer touch point is a point in the process where a consumer and the organization exchange information, finish providing the service, or handle transactions. At the reservation desk, the customer and the business are focusing on the business and service transactions.  </span>
3 0
3 years ago
The discount rate assigned to an individual project should be based on: Group of answer choices the firm's weighted average cost
Inessa05 [86]

Answer:

none of the choices are correct

Explanation:

When the discount rate assigned for an individual project then it should be based on the risk i.e attached to the fund use needed by the project

There were various cases when a risky firm invested in a less risky project also if the same cost of capital is used so the firm could alter the decision of an investment in a negative manner

Therefore none of the choices are correct

3 0
3 years ago
The direct materials price variance is calculated asA) the difference in Actual Quantities (AQ) multiplied by the Actual Price (
Pachacha [2.7K]

Answer:

C) the difference in prices of the Actual Quantity Purchased (AQP) and the Actual Price (AP) multiplied by the Actual Quantity Purchased (AQP) and the Standard Price (SP) of the input purchased.

Explanation:

Direct Material Price Variance = (Actual Price - Standard Price) \times Actual Quantity

Opening the brackets we have

Actual Price \times Actual Quantity - Standard Price \times Actual Quantity

therefore, from the options provided option C) is correct as Direct Material Price Variance is difference in Actual Cost and Standard Cost of Actual Units

Final Answer

C) the difference in prices of the Actual Quantity Purchased (AQP) and the Actual Price (AP) multiplied by the Actual Quantity Purchased (AQP) and the Standard Price (SP) of the input purchased.

4 0
3 years ago
XYZ Office Supplies is about to introduce a new customer service program that will affect all of its 355 sales and service emplo
d1i1m1o1n [39]

By putting employees in direct contact with customers before implementing the new service program, it is an attempt by XYZ to create urgency for change.

<h3 /><h3>How to implement organizational changes?</h3>

Changes can impact the way work is performed, altering the organizational culture in some cases, which can generate resistance. To reduce this situation, it is essential to implement the changes gradually, with objectivity and clarity about the benefits that will be achieved.

Therefore, organizational changes must be implemented smoothly, in order to provide optimal training and security for the employee.

Find out more about resistence to change here:

brainly.com/question/25997303

8 0
2 years ago
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