The statement, "service quality is unaffected by the interpersonal communications and experiences involved in a service" is false.
Interpersonal communication is the verbal or nonverbal exchange of information, ideas, and feelings between two or more people. Information is frequently exchanged face-to-face using voice, body language, facial expressions, and gestures. An informational exchange between two or more people is referred to as interpersonal communication. It is also a field of study that aims to comprehend how people use verbal and nonverbal cues to achieve various relational and personal objectives. By assisting you in clearly expressing your ideas and intentions, interpersonal communication skills can help your personal and professional relationships. Your listening abilities will also help you better understand and empathize with others.
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Answer:
- Behavioural Substitution
Explanation:
Martianse human resources department uses and deploy the concept of Behavioural Substitution.
To begin, Martianse goal, as a firm, is to motivate the employees to perform better. Hence, the human resources department has come up with measures to achieve that. It is thus believed that replacing the fixed incentive system hitherto known with the firm, should be replaced by a performance based system. By this, the firm believes its primary goal will be accelerated.
Behavioural Substitution is thus the concept that the human resources department has displayed in their analysis and engagement. For one, behavioural substitution is simply the procedures aimed at replacing and/or supplanting efforts and actions that does not lead to goal accomplishments. By general belief, the old style of reward system used by Martianse has been seen as one not leading to goal actualization. Hence, it is important to substitute this non productive reward system with one established to elicit more better and improved performance from the workforce.
Answer:
True
Explanation:
the risk to the firm of being unable to obtain funds when needed is lower than if it had an informal line of credit.
Answer:
Ending inventory is greater than beginning inventory when purchases are less than cost of goods sold.
Explanation:
Ending inventory is greater than beginning inventory when purchases are less than cost of goods sold is the wrong answer option
Ending inventory is the amount of inventory a company has in stock at the end of it's fiscal year. It is the beginning inventory plus net purchases minus cost of goods sold.
When the beginning inventory is greater than the ending inventory, then has been sold in the period than you bought.
Answer:
the target selling price is $76.70
Explanation:
The computation of the target selling price is shown below:
= Total cost + 1 × markup percentage
= ($17 + $6 + $3 + $19 + $1 + $13) × (1.30)
= $76.70
hence, the target selling price is $76.70
We simply applied the above formula so that the target selling price could be determined