I think the answer is A: defining the problem and proposing a solution.
Answer:
While eating excess amounts of sugar has a number of negative health effects but it won't make you hyper
the lime in the chili makes you have energy but not hyper
Explanation:
The 3rd one
but he should also jot down a list of questions he intends to ask during each call and should be writing down the responses he receives as well as any follow up numbers etc that he needs to call <span />
Answer:
B. Have you had a problem completing your work assignment today?
Explanation:
The position of supervisor (nurse) can bring some more delicate situations to the day. Getting the assistant's attention is one of them and should be done with caution. A harmonious and direct conversation will have good results in the company and softens internal conflicts. So the best way to do that is asking her if she had some problems of doing her work.
It is also important to hear the employee version. She should probably have a justification and judgment of the situation should come from your observation. If the employee already had a history of apology, don't give so much credit. However, if the assistent is a person who always stays in line, there is no need to be too hard.
