Answer:
D
Explanation:
Full question
To become a more value-driven organization, Pokrah University is holding regular coffee-hour discussions with its students and is surveying its graduates regarding students' educational needs and desires. Pokrah University is becoming more value driven through
A. sharing information across the organization.
B. balancing its customers' benefits andcosts.
C. evaluating strategic competitive partnerships.
D.building relationships with customers.
E. keeping the faculty members happy.
Building relationships with customers
By holding regular coffee-hour discussions with its students and surveying its graduates regarding students' educational needs and desires. By doing so, Pokrah University is becoming more value driven through building relationships with customers
By communicating regularly with students and alumni, Pokrah University is working to build closer relationships with these groups.
