Problem-solving is a strategy and process that allow individuals to find realistic solutions to problems or problematic situation. Considering this is a process it usually involves multiple steps or stages that focus on the problem in different ways this includes identifying the problem and elements that are part of it; analyzing and describing the problem from different perspectives; brainstorming and evaluating possible solutions and then applying one or more of the solutions proposed to successfully solve the problem identified in the first step. Considering this, the different steps presented in the question describe the order of Problem-solving process as they all deal with problems and also they are the steps that need to be followed step by step to find and apply a solution to a problem.
there is a big claim because you need to communicate to know what you have issues with sometimes they dont like to communicate because of thir past but it is very important for them to communicate