(A) creating superior customer value and satisfaction.
When customers are satisfied with products and services, it tends to build a lasting relationship, and that is why some customers will stick to a particular product for years irrespective of change in price or change in income. Value to customers as to do with what they benefit from your product or services rendered, and so to create superior customer value satisfaction, you need to understand what your customers really want and ensure that they get value/benefit.
Answer:
decisions related to allocating available resources among different target markets and retail formats
Explanation:
Answer:
B. An online bank has lower operating costs than a retail bank
Answer:
False
Explanation:
With the advent of computers, the office work that involved typing a data and sending information to others, witnessed a great trend shift from typewriters and manual handing over to computers and emails.
Hence as the computers became popular, the typewriter went to the decline stage of product life cycle because there wasn’t much demand left for producing typewriters