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3 years ago

What is the key to building lasting customer relationships?

Business

1 answer:

m_a_m_a [10]3 years ago

6 0

(A) creating superior customer value and satisfaction.

When customers are satisfied with products and services, it tends to build a lasting relationship, and that is why some customers will stick to a particular product for years irrespective of change in price or change in income. Value to customers as to do with what they benefit from your product or services rendered, and so to create superior customer value satisfaction, you need to understand what your customers really want and ensure that they get value/benefit.

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You sold a car and accepted a note with the following cash flow stream as your payment. What was the effective price you receive

alexandr1967 [171]

Answer:

The effective price you received for the car was $5,987

Explanation:

Effective price of the car can be calculated by the Net Present values of all the cash flows associated with the note.

Using following present value formula for each cash flows

Pv = FV / ( 1 + r )^n

Net Present Value of all call flows = [ $1,000 / ( 1 + 6% )^1 ] + [ $2,000 / ( 1 + 6% )^2 ] + [ $2,000 / ( 1 + 6% )^3 ] + [ $2,000 / ( 1 + 6% )^4 ]

NPV = $943.4 + 1,780 + $1,679.24 + $1,584.19 = $5,986.83 = $5,987

8 0

3 years ago

In making adjusting entries at the end of its accounting period, chao consulting failed to record $3,700 of insurance coverage t

Rama09 [41]

It is given that the company failed to record $3,700 of insurance coverage that had expired and accrued salaries expense of $2,250. It means the company has failed to record the total expenses of (3700+2250) = $5,950. This understatement of the expenses shall result in an overstatement of the income in the Income statement. Further, it will also result in the overstatement of assets (Prepaid Insurance) by $3,700 and understatement of liabilities for salaries payable by $2,250.

As a result of these two oversights, the financial statements for the reporting period will show overstatement of the income by $5,950 in the Income statement and overstatement of assets (Prepaid Insurance) by $3,700 and understatement of liabilities for salaries payable by $2,250 in the balance sheet.

3 0

3 years ago

Exercise 11-1 Compute the Return on Investment (ROI) [LO11-1] Alyeska Services Company, a division of a major oil company, provi

vaieri [72.5K]

Answer:

1. Margin = 0.32 or 32%

2. Turnover = $19,000,000 or Operating Asset Turnover = 0.52 or 52%

3. Return on Investment = 0.17 or 17%

Explanation:

Firstly, list out the parameters we were given:

Sales = $19,000,000, Net Operating Income = $6,100,000,

Average Operating Assets = $36,500,000

1. Operating Margin = Net Operating Income / Sales

Operating Margin = 6,100,000 ÷ 19,000,000 = 0.32

Operating Margin = 0.32 (to 2 decimal places)

Operating Margin = 32%

2. Turnover refers to sales or revenue made during a particular period. In which case turnover is $19,000,000

However, if the turnover referred to is the Operating Asset Turnover, that is calculated below:

Operating Asset Turnover = Sales / Average Operating Assets

Operating Asset Turnover = 19,000,000 ÷ 36,500,000

Operating Asset Turnover = 0.52 (to 2 decimal places)

Operating Asset Turnover = 52%

3. Return on Investment (ROI) = Net Operating Income / Average Operating Assets

Return on Investment (ROI) = 6,100,000 ÷ 36,500,000

Return on Investment (ROI) = 0.17 (to 2 decimal places)

Return on Investment (ROI) = 17%

8 0

3 years ago

The Ziltech Consulting Group reported net income of $1,000,000 for its fiscal year ended December 31, 2021. In addition, during

grigory [225]

Answer:

$1,240,000

Explanation:

Given that,

Net income = $1,000,000

Pretax foreign currency translation adjustment = $400,000

Unrealized pretax loss on debt securities = $80,000

Effective tax rate = 25%

Total other comprehensive income:

= Foreign currency translation adjustment - Loss on debt securities

= [$400,000 × (1 - 25%)] - [$80,000 × (1 - 25%)]

= ($400,000 × 0.75) - ($80,000 × 0.75)

= $300,000 - $60,000

= $240,000

Comprehensive income:

= Net income + Total other comprehensive income

= $1,000,000 + $240,000

= $1,240,000

7 0

3 years ago

Oliver needs to purchase new equipment for his team in order to complete his

noname [10]

Answer:

The correct answer is C

Explanation:

Constraint is the term which is defined as something which will controls or limits the person or an individual what the person can do. Their decision depends or grounded on the constraint.

In this case,Oliver wants to buy the new equipment in order to complete the project. The budget is depend or grounded on the grant awarded by the company. So, it is an example of a constraint project.

5 0

3 years ago

What is the key to building lasting customer​ relationships?

What is the key to building lasting customer relationships?