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4 years ago

What is the key to building lasting customer relationships?

Business

1 answer:

m_a_m_a [10]4 years ago

6 0

(A) creating superior customer value and satisfaction.

When customers are satisfied with products and services, it tends to build a lasting relationship, and that is why some customers will stick to a particular product for years irrespective of change in price or change in income. Value to customers as to do with what they benefit from your product or services rendered, and so to create superior customer value satisfaction, you need to understand what your customers really want and ensure that they get value/benefit.

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Sandhill Co. has these comparative balance sheet data:

lora16 [44]

Answer:

Consider the following calculations

Explanation:

(a)-Current Ratio

Current Ratio = Total current assets / Total current liabilities

= [Cash + A/R + Inventory] / Accounts Payables

= [$33,450 + $156,100 + $133,800] / $111,500

= $323,350 / $111,500

= 2.90

(b)-Accounts Receivables Turnover

Accounts Receivables Turnover = Net credit sales / Average accounts receivables

= [$377,100 - $27,600] / [($156,100 + $133,800)/2]

= $349,500 / $144,950

= 2.4 Times

(c)-Average collection period

Average collection period = 365 Days / Accounts Receivables Turnover

= 365 Days / 2.4 Times

= 152.1 Days

(d)-Inventory Turnover

Inventory Turnover = Cost of goods sold / Average Inventory

= $200,200 / [($133,800 + $111,500)/2]

= $200,200 / $122,650

= 1.63 Times

(e)-Days in Inventory

Days in Inventory = 365 Days / Inventory Turnover

= 365 Days / 1.63 Times

= 223.9 Days

(f)-Free Cash Flow

Free Cash Flow = Net cash provided by operating activities – Capital expenditures – Dividends paid

= $56,000 - $28,200 - $19,300

= $8,500

4 0

4 years ago

4 Select the correct answer. Which of these components is a part of the Central Processing Unit (CPU) of a computer?

scoundrel [369]

Answer:

Control unit

Explanation:

Is a part of the "Central Ptocessing Unit (CPU)" of a computar. It is considerado a a "heart of the CPU.

8 0

3 years ago

On January 1, 2020, Tamarisk Co. leased a building to Carla Vista Inc. The relevant information related to the lease is as follo

pashok25 [27]

Answer:

martphones are a type of handheld computer that do not need input, output, processing, or storage.

Explanation: sasas

8iksa

6 0

3 years ago

Currently, our system is characterized by a lack of fit between what the customer wants and what the SCM system is best able to

andre [41]

Answer:

This question is incomplete, the options are missing. The options are the following:

A) I only

B) II only

C) III only

D) I and II only

E) I, II and III

And the correct answer is the option B: II only: Unless something is done, our firm will not be the most effective and efficient long-term supplier.

Explanation:

To begin with, the concept known as SCM refers to the Supply Chain Management that is the system whose main purpose is to take care of the management of the flow of the services and goods that involves the raw materials needed for the production of the product of the company and also of the work-in-process inventory as well as the finished goods. That is why that this system is the one that is in charge of the whole flow of the product of the company from its origin in the process until the final line that is the consumption of it. Therefore that if there is a lack of fit between what the customer wants and what the SCM is best able to provide then if nothing is done, the firm will not be the most effective and efficient long-term supplier.

7 0

3 years ago

What is the most common type of fraud? multiple choice customer theft robbery arson employee theft collusion

11111nata11111 [884]

Employee theft is the most common type of fraud.

<h3>What is fraud?</h3>

Fraud is a deliberate act of deception intended to give the offender an unauthorized benefit or to deny the victim of a right. Tax fraud, credit card fraud, wire fraud, securities fraud, and bankruptcy fraud are all examples of fraud. Fraudulent conduct can be committed by a single person, a group of people, or an entire company.

<h3>How does financial fraud work?</h3>

Financial fraud is a crime that involves hacking into accounts and transactions in order to benefit the perpetrator financially. People must be aware of financial fraud because it has become more prevalent as a result of the growing payments sector and widespread usage of credit and debit cards.

<h3>What is phishing?</h3>

The growth of online banking and the overall expansion of the cyber world have made it possible for fraudsters to use online channels to target online bankers. Phishing emails can be sent to online bankers under the guise of being from a bank, allowing them to seek users' login information and passwords without coming off as unusual. All of the financial information of online bankers who fall for this phishing email will be stolen for the scammer's gain.

Learn more about Fraud:

brainly.com/question/26963566

#SPJ4

7 0

2 years ago

What is the key to building lasting customer​ relationships?

What is the key to building lasting customer relationships?