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3 years ago

One way to demostarte assertiveness while interacting with a customer is to

Business

1 answer:

nikitadnepr [17]3 years ago

5 0

Answer:

Exrpress understanding and explain why his/her demand is not acceptable.

Explanation:

When dealing with a customer, and you consider he/she is not rigth, you should be able to express your point of view in a respectful way but clearly preserving your rights. That is assertiveness.

You must confront him/her in a constructively way: make it clear why the claim is not correct or fair, even how it affects the your or the company's right: you undersant him/her but he/she must understand you too.

You should prevent the situation from escalating to greater proportions but you should not give in to unfair demands that involve a loss for the company.

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The Harrisburg Store has net working capital of $2,715, net fixed assets of $22,407, sales of $31,350, and current liabilities o

Flauer [41]

Answer:

a. $1.08

Explanation:

Total assets include net fixed assets, working capital and current liabilities. Harrisburg Store's total assets are:

$A= \$22,407+\$2,715+\$3,908\\A=\$29,030$

The total asset turnover is the amount of money worth of sales generated from every $1 in total assets and is given by:

$TAT=\frac{sales}{assets}=\frac{\$31,350}{\$29,030} \\TAT = \$1.08$

$1.08 worth of sales are generated from every $1 in total assets.

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3 years ago

Because customers have different needs and expectations, the key to distributive fairness in service recovery is

denpristay [2]

Answer:

Because customers have different needs and expectations the key distributive fairness in

resolve the problem quickly.

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3 years ago

Barriers to entry into a market come in many forms. Which lists some of the usual barriers to entry?

Andrew [12]

Answer:c

Explanation:

took the test trust

4 0

2 years ago

The ______, sometimes called the competitive market, includes low-paying, low-skilled, insecure jobs.

polet [3.4K]

The secondary labor market, sometimes called the competitive market, includes low-paying, low-skilled, insecure jobs.
This type of labor market involves high-turnover, low-pay, and usually part-time or temporary work. The secondary labor market mainly consists of high school or college students.

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3 years ago

Read 2 more answers

I In your business, assets, and liabilities have historically varied with sales. Assets are usually 82 percent of sales, and lia

Butoxors [25]

Answer and Explanation:

Computation table for Surplus amount:

Particular Current year Future year

Sales $168,000 $208,000

Less: Net Profit 11.99% of sales $20,143.8 $24,932.2

Cost (sales - 11.99%) $147,856.8 $183,060.8

Owner's payout 42% of cost $62,099.856 $76,885.536

Surplus (Cost - Owner payout) $85,756.944 $106,175.264

Computation table for additional financing fund:

Particular Current year Future year

Assets 82% of sales $137,760 $170,560

Less: Liabilities 54% of sales $90,720 $112,320

Additional Funding $47,040 $58,240

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3 years ago