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alexira [117]
3 years ago
15

One way to demostarte assertiveness while interacting with a customer is to

Business
1 answer:
nikitadnepr [17]3 years ago
5 0

Answer:

  • Exrpress understanding and explain why his/her demand is not acceptable.

Explanation:

When dealing with a <em>customer</em>, and you consider he/she is not rigth, you should be able to express your point of view in a respectful way but clearly  preserving your rights. That is <em>assertiveness</em>.

You must confront him/her in a constructively way: make it clear why the claim is not correct or fair, even how it affects the your or the company's right: you undersant him/her but he/she must understand you too.

You should prevent the situation from escalating to greater proportions but you should not give in to unfair demands that involve a loss for the company.

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Answer:

True

Explanation:

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If private investors put a lot of money into the U.S. economy, the gross domestic product will increase. What else will likely o
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Today, the spot price of the EUR/USD exchange rate is $1.0796. The bid and ask quotes for the six-month EUR/USD forward contract
pantera1 [17]

Answer:

b. 13.63%

Explanation:

Multiple choice <em>"(a) 1.01% (b) 1.37% (c) 0.50% (d) -0.50%"</em>

<em />

Spot rate = future rate /(1 + interest rate differential)

1.0796 = (1.0796 + 0.007356)/(1 + interest rate differential)

1.0796 = 1.086956 / (1 + interest rate differential)

1.0796 * (1 + interest rate differential) = 1.086956

(1 + interest rate differential) = 1.086956/1.0796

(1 + interest rate differential) = 1.006813634679511

Interest rate differential = 1.006813634679511 - 1

Interest rate differential = 0.006813634679511

interest rate differential = 0.006813634679511*2

interest rate differential = 0.013627269359022

interest rate differential = 13.63%

So, the difference between interest rate of Europe and US is 13.63%.

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Who is the best rapper ever ?
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