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3 years ago

One way to demostarte assertiveness while interacting with a customer is to

Business

1 answer:

nikitadnepr [17]3 years ago

5 0

Answer:

Exrpress understanding and explain why his/her demand is not acceptable.

Explanation:

When dealing with a <em>customer</em>, and you consider he/she is not rigth, you should be able to express your point of view in a respectful way but clearly preserving your rights. That is <em>assertiveness</em>.

You must confront him/her in a constructively way: make it clear why the claim is not correct or fair, even how it affects the your or the company's right: you undersant him/her but he/she must understand you too.

You should prevent the situation from escalating to greater proportions but you should not give in to unfair demands that involve a loss for the company.

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Which of the following journal entries is recorded correctly and in the basic format? a. Salaries and Wages Expense 550, Cash 1,

Yuki888 [10]

Answer:

d. Salaries and Wages Expense 550, Advertising Expense 950, Cash 1,500

Explanation:

Whenever a new entry is posted firstly the accounts which are debited are entered.

Secondly the accounts which are credited are posted.

And, the total of debit and total of credit shall always be same, so that the entry is recorded properly.

As an expense, it reduces income and is always debited.

And as for settling the expenses cash is paid, cash being an asset when reduced will be credited.

Total expenses debited = Salaries and Wages + Advertising Expense = 550 + 950 = 1,500

Therefore, as against it cash paid = $1,500 shall be credited.

Cash = $1,500

Thus, correct option is d.

5 0

3 years ago

Gilbert is an independent consultant who helps organizations select the right accounting software for their needs. After evaluat

tester [92]

Answer:

The principle of the Software Engineering Code of Ethics that Gilbert violated is:

Judgement (as related to full disclosure of personal involvement).

Explanation:

Gilbert is required by the Judgement Principle to "disclose those conflicts of interest that cannot reasonably be avoided or escaped." Since Gilbert professionally believes that the software meets specifications, secures documents, and satisfies user requirements, it is not quite apparent if he violated any principle. However, he could have informed his client of his personal interest in the software and also presented other software packages of other companies from which the client could make its independent choice.

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3 years ago

Do you think it is possible for an outsider to accurately discern about the underlying cultural values of an organization by ana

Rudiy27

Answer:

From the given variables, an outsider might be able to understand roughly 35% of the organization's culture.

Explanation:

Culture is ultimately a state of mind, a mode of perception and a collective conscious.

Symbols, Ceremonies, dress and other observable aspects of culture reflects a certain degree of the internal culture, yet to understand it full, it is vital to observe the human behavior and the inter relationships within the organization.

Moreover, the power distance between ranks, distribution of authority and responsibilities, reward systems, means of communication and organizational goals also influences the culture within a company. These aspects are difficult for an outsider to see as they do not stay inside and get exposed to the internal environment of the organization.

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3 years ago

Which hmmwv variant is the primary vehicle carrying the s250 electrical equipment shelter?

KonstantinChe [14]

Its usually the M1152 model of hmmwvs

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3 years ago

What is the act of working in exchange for an income.?

Neporo4naja [7]

Employment is the act of working in exchange for an income.

Employment is a relationship between two parties, usually based on a contract where work is paid for, where one party, which may be a corporation, for profit, not-for-profit organization, co-operative or other entity is the employer and the other is the employee.

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3 years ago