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3 years ago

One way to demostarte assertiveness while interacting with a customer is to

Business

1 answer:

nikitadnepr [17]3 years ago

5 0

Answer:

Exrpress understanding and explain why his/her demand is not acceptable.

Explanation:

When dealing with a <em>customer</em>, and you consider he/she is not rigth, you should be able to express your point of view in a respectful way but clearly preserving your rights. That is <em>assertiveness</em>.

You must confront him/her in a constructively way: make it clear why the claim is not correct or fair, even how it affects the your or the company's right: you undersant him/her but he/she must understand you too.

You should prevent the situation from escalating to greater proportions but you should not give in to unfair demands that involve a loss for the company.

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MasterCard managers are motivated to increase (1) the number of individuals who have and use a MasterCard credit card, (2) the n

frez [133]

MasterCard could use the data warehousing strategy by making its cards acceptable for any transaction in any place.

Data warehouse plays an important role in the competitive market for MasterCard. As the data has been turned into Business Intelligence (BI), which enables individuals, banks and companies to make strong decisions with regard to payment through electronic means.

The data warehousing could be used by MasterCard to gain a distinct advantage over its competitors. As previously Visa represents around 50% of charges for products sold overall while MasterCard was only at 25%.

An example of using Data warehousing is such that banks can issue MasterCard which if used on Aircraft or Restaurants then these banks can use this data to arrange offers and other benefits to motivate cardholders to spend more with their MasterCard. They could even offer limited time openings such as to pay for room or buy exclusive items during shopping.

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2 years ago

Opportunity cost is: * a. about half of the monetary cost of a product. b. the dollar payment for a product. c. the benefit deri

umka2103 [35]

Answer:

C. the benefit drived from the product

Explanation:

6 0

2 years ago

Based on the limited amount of information provided, what would you guess is the social style of the buyer? how about the social

KengaRu [80]

Customer social style refers to the method customers use when interacting.

In terms of personality, communication style, behavior, mental processes, and decision-making methods, customers differ.

<h3>Who is a Customer ?</h3>

A person who purchases goods or services from a shop, eatery, or other retailer is referred to as a customer.

A customer is any person or organization that makes a purchase from another firm. Customers are essential to businesses because they provide revenue; without them, they could not run.

No matter what industry you are in or what kinds of goods and services you provide, your clients are the most important component of your organization. Without the customer, there are no sales. As a result, they are essential in developing your marketing strategy and messaging.

To learn more about Customer from the given link:

brainly.com/question/13472502

#SPJ4

8 0

1 year ago

Assume that we are back to talking about bags of oranges (a private good), but that the government has decided that tossed orang

ruslelena [56]

Answer:

If negative externalities pop up in a market, the equilibrium is higher than the efficient output.

Thus when it comes to the government rectification regarding the side effects of that commercial , activity, if the amount of bags is (1) then the new equilibrium would be: <em>p*= $17</em>

8 0

2 years ago

Variable costs as a percentage of sales for Lemon Inc. are 80%, current sales are $600,000, and fixed costs are $130,000. How mu

Stels [109]

Answer:

$8000 (increased)

Explanation:

Given:

Current sales = $600,000

Variable cost = 80% of Sales = $600,000 x 80% = $480,000

Fixed cost = $130,000

Computation of current Operating Income :

= Current sales - Variable cost - Fixed cost

= $600,000 - $480,000 - $130,000

Net Income = -$10,000

Computation of Operating Income(After new sales) :

= New sales - New Variable cost - Fixed cost

= ($600,000 + $40,000) - 80% of ($600,000 + $40,000) - $130,000

= $640,000 - $512,000 - $130,000

Net income after new sales = - $2,000

Change in income = Net income after new sales - Net Income before new sales

= -$2,000 - (-$10,000)

= $8000 (increase)

5 0

2 years ago