1answer.
Ask question
Login Signup
Ask question
All categories
  • English
  • Mathematics
  • Social Studies
  • Business
  • History
  • Health
  • Geography
  • Biology
  • Physics
  • Chemistry
  • Computers and Technology
  • Arts
  • World Languages
  • Spanish
  • French
  • German
  • Advanced Placement (AP)
  • SAT
  • Medicine
  • Law
  • Engineering
alexira [117]
3 years ago
15

One way to demostarte assertiveness while interacting with a customer is to

Business
1 answer:
nikitadnepr [17]3 years ago
5 0

Answer:

  • Exrpress understanding and explain why his/her demand is not acceptable.

Explanation:

When dealing with a <em>customer</em>, and you consider he/she is not rigth, you should be able to express your point of view in a respectful way but clearly  preserving your rights. That is <em>assertiveness</em>.

You must confront him/her in a constructively way: make it clear why the claim is not correct or fair, even how it affects the your or the company's right: you undersant him/her but he/she must understand you too.

You should prevent the situation from escalating to greater proportions but you should not give in to unfair demands that involve a loss for the company.

You might be interested in
The depreciation of equipment will require an adjustment that results in A. total assets increasing and total expenses increasin
11Alexandr11 [23.1K]
The answer is D. Total assets decreasing since they're depreciated. But total expenses will increase for sure in order to replace the depreciated equipment.
6 0
2 years ago
Read 2 more answers
Ben has two options this weekend. He could work at his job and earn $10 per hour for three hours, or he could go to a concert fo
masya89 [10]

Answer:

The correct answer is: $60.

Explanation:

Opportunity Cost is what a person sacrifices when they choose one option over another. It is also defined as the revenue of the chosen option over the revenue of the option that was forgone. It represents what was left on the table for deciding taking one option over another.

In Ben's case, the opportunity cost of going to the event represents what he could have earned working for three hours (<em>$10 x 3 = $30</em>). However, as he will have to pay for the event, he will lose $30 for the event ticket. Then, the total opportunity cost of going to the event is:

$30 + $30 = $60

5 0
2 years ago
Thomas purchased 200 shares of stock A for ​$23 a share and sold them more than a year later for $ 19 per share. Be purchased 60
Delicious77 [7]

Answer:

Capital gain tax = $1,540.

Explanation:

As per the data given in the question,

For stocks of A  

Profit = (selling price - purchasing price) × units

= ($19 - $23) × 200

= -$800

For stocks of B  

Profit = ($57-$41) × 600

= $9,600

Total profit = profit for stock A + profit for stock B  

= -$800 + $9,600

= $8,800

Therefore, capital gain for both year = $8,800

Tax rate = 35%

Capital gain tax = Capital gain × Tax rate

= $8,800 × 35%

=$3,080

As share holds for more than a year,

So, Capital gain tax = $3,080 ÷ 2 = $1,540.

5 0
2 years ago
Partners Dennis and Lilly have decided to liquidate their business. The following information is available:
fgiga [73]

Answer:

Partners Dennis and Lilly have decided to liquidate their business. The following information is available:

Cash $100,000 Accounts Payable $100,000

Inventory $200,000 Dennis, Capital $120,000

Lilly, Capital $80,000

$300,000 $300,000

Dennis and Lilly share profits and losses in a 3:2 ratio. During the first month of liquidation, half the inventory is sold for $60,000, and $60,000 of the accounts payable is paid. During the second month, the rest of the inventory is sold for $45,000, and the remaining accounts payable are paid. Cash is distributed at the end of each month, and the liquidation is completed at the end of the second month.

1. Using a safe payments schedule, how much cash will be distributed to Dennis at the end of the first month?

a. $36,000

b. $64,000

c. $60,000

d. $24,000

2. Using a safe payments schedule, how much cash will be distributed to Lilly at the end of the first month?

a. $40,000

b. $24,000

c. $64,000

d. $16,000

4 0
2 years ago
Suppose selected comparative statement data for the giant bookseller Barnes &amp; Noble are presented here. All balance sheet da
grandymaker [24]

Answer:

Profit margin = net profit / total sales = $78 / $5,200 = 1.5%  

Asset turnover = total sales / average total assets = $5,200 / ($2,990 + $3,510) = 1.6

Return on assets = net income / average total assets = $78 / $3,250 = 2.4%  

Return on common stockholders’ equity =  net income / average stockholders' equity = $78 / ($992 + $1,031) = 7.71%  

Gross profit rate = gross profit / total sales = $1,716 / $5,200 = 33%

3 0
3 years ago
Other questions:
  • Many firms develop ____ to answer the question: who is your target market?
    10·1 answer
  • Which of the following statements about the Federal Application for Student Aid (FAFSA) is TRUE?
    13·2 answers
  • By combining their resources and developing shared goals, procter &amp; gamble and walmart were able to increase the value to th
    6·1 answer
  • The ____ theory argues that individuals analyze three relationships: effort - performance, performance- rewards, and rewards-per
    7·1 answer
  • Stephanie was injured in a car accident was rushed to the emergency room. She received stitches for a facial wound and treatment
    15·2 answers
  • Klingon Widgets, Inc., purchased new cloaking machinery three years ago for $4.4 million. The machinery can be sold to the Romul
    5·1 answer
  • Mike is arrested at a warehouse in North Industrial Park and is charged with the crime of theft. Mike will be prosecuted bya. th
    7·1 answer
  • Who is Kavin Mitnick?​
    14·1 answer
  • Assume that on July 1, 2019, a parent company paid $1,504,800 to purchase a 75% interest in a subsidiary's voting common stock.
    8·1 answer
  • Suppose Nationwide increases the insurance premium they charge for their auto policies by 6 percent. In response, the demand for
    9·1 answer
Add answer
Login
Not registered? Fast signup
Signup
Login Signup
Ask question!