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kherson [118]
3 years ago
5

"At a large catalog-based retail company, supervisors randomly listen in on calls handled by customer representatives to make su

re that the customers are greeted politely, orders are taken accurately, order details are repeated to the customer, and that customers are thanked for their order. This is a _______________-based type of performance appraisal system."
Business
2 answers:
zimovet [89]3 years ago
8 0

Answer:

This is a BEHAVIOR- based type of performance appraisal system

Mama L [17]3 years ago
4 0

Answer:

The correct answer is letter "D": behavior.

Explanation:

Performance Appraisal Systems are designed to evaluate employees' performance based on the role they play within the organization and their duties to find out if they are doing what the firm hired them for. The system establishes a set of desired performance and provides feedback according to it.

A behavior-type performance appraisal system does not only test workers' ability to follow the operation processes the firm requests them to perform but their <em>attitudes </em>and <em>manners</em>. <em>This appraisal system is more often used in sales and customer service departments.</em>

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The benefit enjoyed by a third party that is not directly involved in the production or consumption of a good or service is?
mrs_skeptik [129]

An externality is the benefit enjoyed by a third party that is not directly involved in the production or consumption of a good or service.

Externalities can either be positive or negative;

Positive externalities occur when there is a positive gain on both the private level and social level.

Negative externalities occur when the social costs outweigh the private costs. For example in cases of pollution where an industry may  decide to cut costs and increase profits by implementing new operations that are more harmful to the environment.

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6 0
1 year ago
While Fun Frames incurs a cost of $12 for a pair of eyeglasses, Highwire, its competitor, manufactures a pair of glasses at $10.
san4es73 [151]

Answer: A) Fun Frames and Highwire have achieved differentiation parity.

Explanation:

Two companies are known to have reached Differentiation parity if they can make products of the same perceived value to customers despite the cost of their products.

Even though both Fun Frames and Highwire spend different amounts on their products, they can still only charge a certain amount meaning they have reached Differentiation Parity.

3 0
3 years ago
You wish to build a house and you have divided the process into a number of tasks, namely:
Deffense [45]

Answer:

x1 + x2 + x3 + x4 + x5 + x6 + x7

Explanation:

Formulating the problem as an LP

Attached below is an AOA diagram and the completion time of each task is indicated in the diagram, The diagram was based on the conditions given for the completion of each task accordingly.

To complete the project as early as possible we will have assume

x1, x2, x3, x4, x5, x6, and x7 to be the times taken to complete each node

hence the earliest time taken to complete the project

= x1 + x2 + x3 + x4 + x5 + x6 + x7

when : x2 - x1 ≥ 3

           x3 - x2 ≥ 2

           x4 - x2 ≥ 2

           x5 - x3 ≥ 3

           x6 - x3 ≥ 3

           x7 - x5 ≥ 1

           x7 - x6 ≥ 1

also : x1, ............ , x7 ≥ 0

3 0
3 years ago
Which is an example of a cultural block
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Cultural blocks are a hard aspect to protect against, when they occur, but can be avoided. Simply, like all other block, ask a series of questions to aid in the simple understanding of how other people will see the design, or whatever. Never think that what you think is always the only necessary vetting device.

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3 0
3 years ago
5. OPEC successfully raised the world price of oil in the 1970s and early 1980s, primarily due to:a. an inelastic demand for oil
Zigmanuir [339]

OPEC successfully raised the world price of oil in the 1970s and early 1980s, primarily due to A. an inelastic demand for oil and a reduction in the amount of oil supplied.

Inelastic demand is where the demand for a product does not increase or decrease with the fall or rise in its price. When someone believes that a product is inelastic to them, then their demand won't change even though the price changes. Since OPEC was able to raise the oil price and it was still consumed, it is a product of inelastic demand.

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3 years ago
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