1answer.
Ask question
Login Signup
Ask question
All categories
  • English
  • Mathematics
  • Social Studies
  • Business
  • History
  • Health
  • Geography
  • Biology
  • Physics
  • Chemistry
  • Computers and Technology
  • Arts
  • World Languages
  • Spanish
  • French
  • German
  • Advanced Placement (AP)
  • SAT
  • Medicine
  • Law
  • Engineering
MissTica
3 years ago
11

Derek is working at the help desk when he receives a call from a client about an issue with the company’s email. The customer is

very upset about the email issue. He is complaining about the email service and the IT department in general. What should Derek do to defuse the situation?
Computers and Technology
1 answer:
never [62]3 years ago
5 0

Answer:

Let the customer vent and then restart the conversation

Explanation:

It is best for Derek in this situation allow the customer say everything on his or her mind about the problems at hand. This will help Derek identify and understand the problems and fix them accordingly. However, he'd need to start the world all over again to achieve this.

Cheers

You might be interested in
Computing devices translate digital to analog information in order to process the information
tester [92]

Complete Question:

Which of the following about computers is NOT true?

Group of answer choices.

A. Computing devices translate digital to analog information in order to process the information.

B. Computing devices are electronic.

C. The CPU processes commands.

D. The memory uses binary numbers

Answer:

A. Computing devices translate digital to analog information in order to process the information.

Explanation:

Computing is the process of using computer hardware and software to manage, process and transmit data in order to complete a goal-oriented task.

The true statements about computers are;

I. Computing devices are electronic: the components and parts which makes up a computer system are mainly powered by a power supply unit and motherboard that typically comprises of electronic components such as capacitors, resistors, diodes etc.

II. The CPU processes commands: the central processing unit (CPU) is responsible for converting or transforming the data from an input device into a usable format and sent to the output device.

III. The memory uses binary numbers: computer only understand ones and zeros.

5 0
3 years ago
Technician A says that the reserve rating of a battery is the amount of steady current that a fully charged battery can supply f
Andre45 [30]

Answer:

Neither A nor B

Explanation:

<em>Reserve capacity</em> is the number of minutes that a new, fully charged battery can discharge continuously and maintain a terminal voltage equal to or greater than 1.75 volts per cell.

<em>An ampere-hour </em>is an electric charge unit and its abbreviation is Ah.

It measures the amount of electric charge flowing through a battery in the case that amount supplies a current of 1 amp for 1 hour.

5 0
3 years ago
You want to discard your old computer and want to securely erase the data from your hard drive. What can you use to do this and
qwelly [4]
Go here this should help bunches!
http://www.microsoft.com/security/online-privacy/safely-dispose-computers-and-devices.aspx
Hope this website helps!
5 0
3 years ago
Pseudocode is an improvement over the IPO chart because it lays out the a0 sequence of steps for a particular program.
Olegator [25]

Answer:

Yes. Pseudocode is an improvement over the IPO chart because it lays out the sequence of steps for a particular program

Explanation:

The input–process–output (IPO) chart is a widely used approach in systems analysis and software engineering for describing the structure of an information processing program or other process. The chart has three components (Input, Process and Output), and you write the description of each component in plain English, not code or mathematical formulas.

Pseudocode is a procedure for solving a problem in terms of the actions to be executed and the order in which those actions are to be executed.

Pseudocode is an improvement over the IPO chart because it shows the step by step sequence to be followed by a particular program unlike the IPO chart which just break the program into Input, Process and Output.

6 0
3 years ago
A company is looking for an employee to assign passwords to all of its
d1i1m1o1n [39]

Answer:

B. Information security analysis.

Explanation:

8 0
2 years ago
Other questions:
  • An array name and index are separated using ____.
    13·1 answer
  • What will the output be from the following program?
    5·1 answer
  • Anybody good with Microsoft excel? I need help with this class.
    9·2 answers
  • You are the CISO of a company and you need to create logging policies. Please review NIST SP800-92, specifically sections 4–3 th
    12·1 answer
  • True or false there is no relationship between the purpose of the page and the page quality
    13·1 answer
  • Write a code to define a structure named student, which includes name, student number and email address
    5·1 answer
  • For this scenario related to turtle drawing, indicate whether it is better to write a loop or a function (or a set of functions)
    13·1 answer
  • Crees que es necesario que el estado Peruano, proponga nuevamente el aislamiento desde este 22 de diciembre al 02 de enero del 2
    6·1 answer
  • What are 3 examples of a idler gear in real life?
    7·1 answer
  • A large organization is struggling to close the gaps in skill levels that exist between its employees and those from competing c
    6·1 answer
Add answer
Login
Not registered? Fast signup
Signup
Login Signup
Ask question!