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Leya [2.2K]
3 years ago
12

A balanced scorecard should not contain any performance measures concerning customer satisfaction since the extent to which cust

omers are satisfied is beyond the control of any manager in the company.
True
False
Business
1 answer:
Paul [167]3 years ago
8 0

Answer:

False

Explanation:

alanced Scorecard is a set of financial and non-financial measures relating to a company's critical success factors. It is an approach which provides information to management to assist in strategy implementation. An ideal balanced scorecard combines financial measures of past performance with measures of the firm's drivers of future performance.

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If a bookstore manager prices a book higher than the equilibrium price, then _____. A. the market price of the book will become
oksano4ka [1.4K]

D. There will be an excess supply of these books.

4 0
3 years ago
Read 2 more answers
Assume that the price of a European call expiring in six-month with a strike price of $30 is $2. Suppose that the underlying sto
Komok [63]

Answer:

correct option is c. $2.51

Explanation:

given data

strike price of $30 = $2

underlying stock price = $29

dividend = $0.50

risk-free rate = 10%

solution

we use here pit call parity  that is

c - p = s - k e^{-rt} -D    .....................1

S is current price and c is call premium and r is rate and t is time

so price of put p will be

p = c-s + k e^{-rt} + D

put here value and we get

p  = 2 -29 + 30  e^{-0.1*0.5} + 0.5  e^{-0.1*2/12}  + 0.5 e^{-0.1*5/12}

p  = 2.508

p = $2.51

so correct option is c. $2.51

8 0
3 years ago
In his search for a franchised business that would satisfy his passion for the outdoors and also earn him a decent living, Asher
Alexandra [31]

Answer:

royalties

Explanation:

Based on the scenario being described within the question it can be said that in the context of business these obligations are referred to as royalties. Royalties are shared obligations in which the franchisee agrees to pay the franchisor part of the profits that they make from using their brand name or products. Such as is being illustrated in this scenario.

8 0
3 years ago
Which of the following is one of the value gaps that can undermine customer experiences and can damage relationships?
s2008m [1.1K]

Answer:

Service Quality Gaps

Explanation:

Service Quality simply refers to the level of satisfaction a customer gets from a service.

Therefore, Service Quality Gaps is one of the value gaps that can undermine customer experiences and can damage relationships.

This is because, based on the level of customer satisfaction, a relationship could be built or destroyed.

5 0
2 years ago
Brick Oven Corporation made the following expenditures during the first month of operations: Attorneys' fees to organize the cor
damaskus [11]

Answer:

The answer is given below;

Explanation:

Legal Expenses  Dr.$9,000

Patent (40,000+2,500) Dr.$42,500

Advertising Expense    Dr.$80,000        

Cash                             Cr.$131,500  

Please note that legal and other fees for transfer of patent is capitalized in patent cost.

The compound entry is made to simplify the T-Account of cash as the second impact of every debit entry is cash.          

5 0
3 years ago
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