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Leya [2.2K]
3 years ago
12

A balanced scorecard should not contain any performance measures concerning customer satisfaction since the extent to which cust

omers are satisfied is beyond the control of any manager in the company.
True
False
Business
1 answer:
Paul [167]3 years ago
8 0

Answer:

False

Explanation:

alanced Scorecard is a set of financial and non-financial measures relating to a company's critical success factors. It is an approach which provides information to management to assist in strategy implementation. An ideal balanced scorecard combines financial measures of past performance with measures of the firm's drivers of future performance.

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Understanding a target customer base allows a company to
Sever21 [200]
B is the answer.

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6 0
3 years ago
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Allure Company manufactures and distributes two products, M and XY. Overhead costs are currently allocated using the number of u
AVprozaik [17]

Answer:

Option (b) is correct.

Explanation:

Given that,

Total Overhead Cost = $477,000

Number of Units of Product XY = 72,000

Number of Units of Product M = 108,000

Total overhead allocated to Product XY using the current system:

= (Total Overhead Cost ÷ Number of units produced in total) × Number of Units of Product XY

= ($477,000 ÷ 180,000) × 72,000

= $2.65 × 72,000

= $190,800

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3 years ago
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Answer:

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8 0
3 years ago
Assume that the cost of aluminum used by​ soft-drink companies increases. Indicate which of the following statements describing
spayn [35]

Answer:

a. false

b. true

c. true

d. false

Explanation:

a. The first statement is false as the demand for the soft drink do not declines

b. The second statement is true as the quantity demanded decreased

c The third statement is true as the supplied decreased

d. The fouth statement is false as the quantity suppied do not decline

Therefore the option b and C are correct and option A and D are incorrect

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dusya [7]
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