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Leno4ka [110]
2 years ago
10

Which of the following is one of the value gaps that can undermine customer experiences and can damage relationships?

Business
1 answer:
s2008m [1.1K]2 years ago
5 0

Answer:

Service Quality Gaps

Explanation:

Service Quality simply refers to the level of satisfaction a customer gets from a service.

Therefore, Service Quality Gaps is one of the value gaps that can undermine customer experiences and can damage relationships.

This is because, based on the level of customer satisfaction, a relationship could be built or destroyed.

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In the second half of 2019, automobile sales in the United States were lower than they were in the second half of 2018. The decr
Monica [59]

In the second half of 2019, automobile sales in the United States were lower than they were in the second half of 2018. The decrease in auto sales impacts GDP because new automobiles are counted as <u>consumption </u>when purchased by households and <u>investment</u> when purchased by businesses.

Gross domestic product (GDP) is the overall monetary or market value of all of the goods and services produced within a country's borders in a particular time period.

GDP can be calculated by adding up all of the money spent by consumers, businesses, and the government in a given period. It may also be calculated by adding up all of the money received by all the participants in the economy.

learn more about Gross domestic product (GDP) here

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3 0
2 years ago
On January 1, 2021, Perez Co. issued at par $10,000 of 6% bonds convertible in total into 1,000 shares of Perez's common stock.
marusya05 [52]

Answer:

EPS = $4.50

diluted EPS = $2.46

Explanation:

no option is correct since EPS = $4.50, and the rest of the options are all higher amounts. Diluted EPS are always smaller than EPS.  

common stock outstanding = 1,000 stocks

bonds shares (diluted) = 1,000 stocks

net income = $4,500

bond interest = $10,000 x 6% x (1 - 30%) = $420

diluted earnings per share = ($4,500 + $420) / (1,000 shares + 1,000 shares) = $4,920 / 2,000 shares = $2.46

7 0
3 years ago
Marketing logistics includes all of the following EXCEPT ________. reverse logistics inbound logistics producer-centered logisti
Nana76 [90]

Answer:

producer-centered logistics

Explanation:

When it comes to marketing, <u>consumers and customers always come first</u>. There isn't such thing as producer-centered logistics (<u>not that i know of at least</u>) because the producers need to focus on the business and customers not themselves.

8 0
3 years ago
Tangshan Mining​ Company, with a cost of capital of 10​ percent, is considering investing in project​ A, with an initial investm
alexdok [17]

Answer:

the breakeven cash inflow for the project is $131474

Explanation:

given data

cost of capital = 10​ percent

initial investment =​ $1,000,000

useful life = 15 year

to find out

the breakeven cash inflow for the project

solution

first we consider here annual cash inflows that is =  x

now break even point is the one at which the net present value of the project  =  0

so we can say that here  

Present value of cash inflows - Present value of cash outflows = 0   .................1

here we know Present value of cash inflows = x  × PVAF ( 10%,15 years)

Present value of cash inflows = x  ×  7.6060

put value in equation 1 we get

x  ×  7.6060 - $1,000,000  = 0

solve and we get x

x = \frac{1,000,000}{7.6060}

x = $131474

so the breakeven cash inflow for the project is $131474

7 0
3 years ago
Assignment
Artyom0805 [142]

Answer:

Explanation:

[Your Address]

[Your City, State, Zip Code]

[Date]

[Name of Contact Person]

[Title]

[Company Name]

[Street Address]

[City, State, Zip Code]

Dear [Contact Person]:  

On [date], I bought [or had repaired] a [name of the product with the serial or model number or service performed]. I made this purchase at [location, date, and other important details of the transaction].

Unfortunately, your product has not performed well [or the service was inadequate] because [state the problem].

To resolve the problem, I would appreciate your [state the specific action you want]. Enclosed are copies [copies, not originals] of my records [receipts, guarantees, warranties, cancelled checks, contracts, model and serial numbers, and any other documents] concerning this purchase/repair.

I look forward to your reply and a resolution to my problem. I will wait [set a time limit] before seeking third-party assistance. Please contact me at the above address or by phone [home or office numbers with area codes].

Sincerely,

[Your Name]

[Account Number]

4 0
3 years ago
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