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Leno4ka [110]
3 years ago
10

Which of the following is one of the value gaps that can undermine customer experiences and can damage relationships?

Business
1 answer:
s2008m [1.1K]3 years ago
5 0

Answer:

Service Quality Gaps

Explanation:

Service Quality simply refers to the level of satisfaction a customer gets from a service.

Therefore, Service Quality Gaps is one of the value gaps that can undermine customer experiences and can damage relationships.

This is because, based on the level of customer satisfaction, a relationship could be built or destroyed.

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A local restaurant has prepared a new recipe for it's lunch menu which form of nonprice competition is this?
s344n2d4d5 [400]
Non price competition is competing against others when price isn't the driving force of differentiation. If a local restaurant repairs a new recipe for it's lunch menu it is using the physical characteristic form of non price competition. The restaurant is hoping to differentiate based on the quality and taste of their new lunch item compared with another restaurants. 
7 0
4 years ago
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You're trying to choose between two different investments, both of which have up-front costs of $86,000. investment g returns $1
Leni [432]

Answer: The Rate of return earned by Investment G is 8.37%, while the rate of return earned by investment H is 8.54%.

We have

                                   Investment G           Investment H


Future Value of returns         151000                         271000


No. of years                               7                              14


Costs                                 86000                           86000


Rate of Return Formula :

RoR = \left (\frac{Ending Value of investment}{Beginning Value of investment}\right )^\frac{1}{n} -1

Substituting we get ,            

Investment G

RoR = \left (\frac{151000}{86000}\right )^\frac{1}{7} -1

RoR = 1.755813953^{0.142857143} -1

RoR = 1.083740989 -1 = 0.083740989

RoR = 8.37%

Investment H

RoR = \left (\frac{271000}{86000}\right )^\frac{1}{14} -1

RoR = 3.151162791^{0.071428571} -1

RoR = 1.085438096-1 = 0. 085438096

RoR = 8.54%

5 0
4 years ago
The first step in the human resources planning process is to: a. assess future labor demand. b. prepare a forecast of human reso
Vikki [24]

Answer:

The first step in the human resources planning process is to assess future labor demand.

Explanation:

This gives room for the organization to know their strength and asses their supply for current needs and future purposes

4 0
3 years ago
james has set the goal of achieving all "A"s during this year of school. Which term best describes this goal. A. long-term goal
lyudmila [28]

that answer should be A long term goal

5 0
4 years ago
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"A lender has reviewed the financial statements for an apartment property, and the lender requires a debt coverage ratio of 1.4.
vodka [1.7K]

Answer:

The lender will require that the property to generate $140,000 to maintain the required debt coverage ratio.

Explanation:

Use the formula of Debt coverage ratio to calculate the return that property should generate for required Debt coverage ratio.

Debt Coverage Ratio = Net Income / Loan amount

1.4 = Net Income / $100,000

Net income = $100,000 x 1.4

Net income = $140,000

The lender will require that the property to generate $140,000 to maintain the required debt coverage ratio.

5 0
4 years ago
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