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nexus9112 [7]
3 years ago
8

What should an adjustment letter focus on?a. Explaining the resolution to the problem b. Preventing a recurrence of the problem

c. Communicating compliance d. Blaming the customer Apologizing
Business
1 answer:
ivanzaharov [21]3 years ago
8 0

Answer:

The correct answers are letters "A", "B", and "C":  Explaining the resolution to the problem; Preventing a recurrence of the problem; Communicating compliance.

Explanation:

Adjustment letters are communications with legal nature from companies to customers who filed a claim. The main purpose of the letter is to politely <em>inform the client that the claim was received, what steps were taken to analyze the situation, what is the final resolution after the study </em>and <em>what will be done as a result</em>. The ultimate goal of the adjustment letter is to <em>keep a good relationship with the customer so they can continue doing business</em>.

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2 years ago
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3 years ago
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