The fact that Zipcar wants to evaluate the company's service quality by measuring the area between a customer's expectations of desired service and the minimum level of acceptable service means that he is using the marketing metric called zone of tolerance.The zone of tolerance is <span>the difference between desired service and the level of service considered adequate”</span>
An investor gets paid a dividend. An ownership stake in the company gives the investor (owner) the right to a portion of the company's earnings. This payout of a share of profits of a business to the owners is called a dividend.
The Retained Earnings account has no money in it. Retained Earnings represent the business's commitments to its stockholders. It is the number of past earnings that have not been paid out to owners.
<h3><u>Retained Earnings: What Are They?</u></h3>
After deducting dividend payments, a company's retained earnings are its total net earnings or profits. The term "retained" refers to a crucial idea in accounting that describes how earnings were held by the corporation rather than distributed to shareholders as dividends.
Because of this, retained earnings go down when a business experiences a loss or pays dividends and go up when new profits are generated.
<u>What are the retained earnings calculation and formula?</u>
RE = BP + Net Income (or Loss) - C - S, where:
BP = Starting Period RE
C = Cash dividends
S = stock dividends.
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Answer:
D
Explanation:
Economic theory provides economists with a common language and way of thinking about how the world works
Is a set of definitions, postulates, and principles assembled in manner that helps make cause-and-effect relationships clear in economics?
Is like a guidebook in that it points out what to look for
They can begin by implementing an enterprise resource planning system. They may also focus on corporate social responsibility. Implementing a balanced scorecard approach and using activity based costing are also methods that this company can use to bring down their costs.