Question

Think about the last time you experienced very ineffective communication with another person— someone you work with, a classmate, a friend, a member of your family. Describe the incident. Then answer these questions: 1. Why was your communication ineffective in this incident? 2. What stages of the communication process were particularly problematic and why? 3. Describe any filtering or information distortion that occurred. 4. How could you have handled this situation differently so that communication would have been effective?

Answer 1

Answer:

Find the explanation below.

Explanation:

The last time I experienced ineffective communication was when I tried talking to my younger sibling on the dangers of anger. I had noticed that she always threw tantrums and would always get angry when she did not get her way.

1. The communication was ineffective because I used bogus words which she found difficult to understand. In a statement I made, I mentioned that 'anger was inimical and detrimental as it predisposes a person to health issues which could lead to death'. This sentence was ineffective as she did not understand the meaning of inimical and detrimental and the possibility of death scared her.

2. The encoding and decoding stages were problematic. The encoding stage was problematic because I did not really understand the level of knowledge of my receiver. The decoding stage was also problematic because the receiver was lost as to the meaning of the words I used and misinterpreted the message.

3. Filtering is the withholding of information by a sender because he feels the receiver might not need the information. I filtered the meaning of the big words I used which were not age-appropriate.

4. I should have used words that would be understood by a five-year-old.  This means that instead of using inimical and detrimental, I would have used bad or not good. Death was also not a good example to have used. I would have said that anger would make us not to be loved by our friends or any other lighter example.