Question

John Smith, one of three managers at BSG Labs, drafted a policy that would allow his department to do more testing in his lab. This policy included the times for regular collection as well as a new process for emergency laboratory testing. The policy and procedures were never followed. The reason was that:
Select one:
a. The policy was too lengthy and inundated readers with too much detail.
b. The policy made decisions for other departments in the company.
c. The staff did not believe that the new policy would be effective.
d. Testing should not be done in the lab.

Answer 1

Answer:

b. The policy made decisions for other departments in the company.

Explanation:

John Smith made the policy alone without involving the other managers. When the policy was implemented, it had to work with other departments to ensure success.

As there are 3 managers and 3 departments at BSG Labs, John Smith should have formulated the new policy with the other managers, so that issues such as scheduling and coordination between bthe various departments will run smoothly.