No, you got the inequalities the wrong way.
In negative numbers, it is how much lower it is than 0. For example, -22 is 22 less than 0. And -2 is 2 less than 0. Here, -22 is actually less than -2 because it is farther below 0 than -2.
You can understand this better if you graph it on a number line.
So, -12 >-15. (-15 is 3 less than -12).
-1/3 >-1.
-2>-21.
For this case, what you should know is that Sue Jones insurance covers half of the expenses. Equivalently, her insurance covers:
10/20 = 1/2 = 0.5
Therefore, we have then that
a. for Albert
0.5 * (12000) = $ 6000
b. for Sam
0.5 * (8000) = $ 4000
c. total
The sum of the results of parts a and b
$ 6000 + $ 4000 = $ 10,000
answer
$ 6000
$ 4000
$ 10,000
The answer is 19. Hopefully this helps