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artcher [175]
3 years ago
7

Universal Containers has millions of customers in Salesforce, but only a very small percentage have opened support cases in the

past. Recently, Universal Containers has implemented a Service Cloud portal and plans to allow customers to be authenticated users to increase self-service rates. Which method should be used to enable the customers on the portal? (Choose 2) A. Have agents manually create users when portal access is requested by customers. B. Identify active customers and send them registration instructions via email. C. Create active customers as portal users and send them email notifications D. Have agents provide customers with portal registration instructions when working on a case
Social Studies
1 answer:
Flauer [41]3 years ago
6 0

Answer:

The correct options are C and D

Explanation:

First of all, they have to create active customers as portal users and send them notifications. This is because these set of customers were already doing business with them and have opened support cases. It will be very important to then send them email notifications to inform them that they can now solve their issues easily through the Service Cloud portal. Also, it is also important to involve agents that will guide the customers on the portal registrations.

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Ne4ueva [31]
Daoists take the center way, with adjusting and no extremes. This is like Aristotle, who felt that ethics were the center way between two extremes. 
Daoism has the Ying and the Yang, dull and light, male and female as the focal point of all things. Daoism does not have the god or divine beings. It is a logic. The reason they all have symbols that they venerate is that Daoism got blended with animism and neighborhood people religion. The author of Daoism was a monotheist, however, a divine being was never the principal thought in Daoism.
6 0
3 years ago
You are a senior manager who needs to evaluate five supervisors in your department. which supervisor appears to be the most effe
vagabundo [1.1K]

Julia helps the poor performers of her team understand the ways in which they are hurting organizational performance.

The answer is option A.

The senior manager is accountable for planning and directing the paintings of a group of individuals. They monitor their paintings and take corrective moves while essential. Senior managers may manual employees directly or they could direct numerous supervisors, who in turn directly manipulate the employees.

The second level (or third-degree now and again in large agencies) is a senior supervisor. The responsibilities of a senior manager are basically the same as those of a supervisor. They're liable for the administrative and functional path of a collection of personnel.

Learn more about senior manager here: brainly.com/question/24553900

#SPJ4

<em />

<em>Your question is incomplete. Please read below to find the missing content.</em>

You are a senior manager who needs to evaluate five supervisors in your department. Which of the following supervisors will you decide is the most effective at delivering performance reviews?

a) Julia helps the poor performers of her team understand the ways in which they are hurting organizational performance.

b) Adrianne procrastinates delivering negative feedback when she sees that employees are defensive.

c) Jorge discusses what he believes employees are thinking rather than their concrete actions.

d) Derek uses an accusatory tone while delivering a negative performance review.

e) Rita sugarcoats the description of problem behaviors while delivering a negative performance review.

3 0
2 years ago
Between 1845 and 1848, the United States annexed Texas and what
Jet001 [13]
The annexation of Texas, the Mexican-American War, and the Treaty of Guadalupe-Hidalgo
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3 years ago
The reliability of a test relates to its _____________, whereas the validity of a test relates to its _____________.
Setler79 [48]

Answer: Consistency and Accuracy

Explanation:

Consistency tends to prove how reliable a test can be while to know it's validity we check how accurate it it is.

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4 years ago
The most widely used form of biometrics is ________.
olasank [31]
I'm pretty sure the answer is fingerprint scanning.
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3 years ago
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