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artcher [175]
3 years ago
7

Universal Containers has millions of customers in Salesforce, but only a very small percentage have opened support cases in the

past. Recently, Universal Containers has implemented a Service Cloud portal and plans to allow customers to be authenticated users to increase self-service rates. Which method should be used to enable the customers on the portal? (Choose 2) A. Have agents manually create users when portal access is requested by customers. B. Identify active customers and send them registration instructions via email. C. Create active customers as portal users and send them email notifications D. Have agents provide customers with portal registration instructions when working on a case
Social Studies
1 answer:
Flauer [41]3 years ago
6 0

Answer:

The correct options are C and D

Explanation:

First of all, they have to create active customers as portal users and send them notifications. This is because these set of customers were already doing business with them and have opened support cases. It will be very important to then send them email notifications to inform them that they can now solve their issues easily through the Service Cloud portal. Also, it is also important to involve agents that will guide the customers on the portal registrations.

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Which of these could be classified as both a humanity and a social science.
Alecsey [184]

<u>Answer: </u>

Political Science could be classified as both a humanity and a social science.

<u>Explanation: </u>

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  • Political science can thus be referred to as both, a humanity and a social science subject because it enumerates the subject matter of both the disciplines.

3 0
3 years ago
"The majority, oppressing an individual, is guilty of a crime, abuses its strength, and by acting on the law of the strongest br
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Answer:

The statements both relate to the quote above and supports it is "C."

The rule of the majority with protection for the minority's rights is essential for preserving the liberties of all.

Explanation:

<em>"The majority, oppressing an individual, is guilty of a crime, abuses its strength, and by acting on the law of the strongest breaks up the foundations of society."—Thomas Jefferson.</em>

<em>The statement depicts that if the majority uses its numerical strength to oppress the individual, it violates the principles of</em> "Civil Liberties," and "democracy,"<em> which the foundation of the society. </em>

<em>Unfortunately, nowadays, the situation of intimidation and depravity of civil rights of individuals are the hallmark of the society with coercing and chauvinised treatment of the less-privileged.</em>

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