All categories

3 years ago

12.The metric that measures how well an enterprise is using customers to create short-term and long-term value is

Business

1 answer:

vampirchik [111]3 years ago

6 0

Answer:

return on customer

Explanation:

Return on customer refers to basically measuring customer loyalty and how much revenue returning customers generate to your business. Return on customer focuses on your company's CRM activities and how they affect future customer behavior. Are your CRM activities resulting in more frequent sales? A company spends money on their CRM activities, and this is a way to quantify if they are doing it correctly and if they are yielding positive results.

Some people call this return on customer investment, since the ultimate goal is to determine if your investment in customer services is resulting in higher sales and higher profits.

You might be interested in

Ochre holds one ton of perishable fruit in storage for Produce Corporation. If Produce does not pay for the storage, under the d

VMariaS [17]

Answer:

do whatever is reasonable to minimize the damages.

Explanation:

The Doctrine of Mitigation of Damages provide for the control of damages, so that the one who has already incurred some damage, shall make efficient efforts to minimize the damage.

Accordingly even though the fruits belong to Produce Corporation, but since are perishable he shall in order to reduce his damage at the least by still keeping maximum facility for the fruits. Also he might sell, those fruits which shall refund some of the amount for which he damage is incurred.

8 0

2 years ago

When a company tracks gross profit by department, the sales journal will..? Please help limited time!

Ilya [14]

Answer: The answer to your question is C.

4 0

2 years ago

If the price of Product E decreasing by 9 % causes its quantity demanded to increase by 14 % and the quantity demanded for Produ

Alona [7]

Answer:

1.33

Explanation:

Cross price elasticity of demand measures the responsiveness of quantity demanded of good A to changes in price of good B.

Cross price elasticity = percentage change in quantity demanded of good F / percentage change in price of good E

12% / 9% = 1.33

I hope my answer helps you

3 0

2 years ago

Dog Up! Franks is looking at a new sausage system with an installed cost of $460,000. This cost will be depreciated straight-lin

Anton [14]

Answer:

The Net Present Value (NPV) of this project is <u>$93,405.59</u>.

Explanation:

Note: Find attached the excel file for the calculation of the NPV of this project.

Net present value (NPV) refers to the present value of cash inflows minus the present value of cash outflows over a specified period of time.

On its own, present value (PV) refers the value that a future sum of money or stream of cash flows has now or currently given a specified rate of return. The formula for calculating the PV is given as follows:

PV = FV / (1 + r)^n

Where,

FV = Future value

r = discount rate. This is given as 10% in this question

n = Relevant period, e.g. year

The above explanation and formula together with other stated formulae in the attached excel file is used in calculating the NPV of this project.

Download xlsx

7 0

2 years ago

Cemptex Corporation prepares its statement of cash flows using the indirect method to report operating activities. Net income fo

Lady bird [3.3K]

Answer:

711,300

Explanation:

Net cash generated from operating activities can be calculated by deducting and adding back the cash and non-cash items respectively from the net income for the year. Such as depreciation will be added back in net income due to it is a non-cash expense

Net Income 624,000

Depreciation and amortization 87,000

Decrease in accounts receivable 22,000

Increase in inventories (9,200)

Increase prepaid expenses (8,500)

Increase in salaries payable 10,000

Decrease in income taxes payable (14,000 )

Net cash generated from operating activities 711,300

7 0

3 years ago