1answer.
Ask question
Login Signup
Ask question
All categories
  • English
  • Mathematics
  • Social Studies
  • Business
  • History
  • Health
  • Geography
  • Biology
  • Physics
  • Chemistry
  • Computers and Technology
  • Arts
  • World Languages
  • Spanish
  • French
  • German
  • Advanced Placement (AP)
  • SAT
  • Medicine
  • Law
  • Engineering
bezimeni [28]
3 years ago
12

12.The metric that measures how well an enterprise is using customers to create short-term and long-term value is

Business
1 answer:
vampirchik [111]3 years ago
6 0

Answer:

return on customer

Explanation:

Return on customer refers to basically measuring customer loyalty and how much revenue returning customers generate to your business. Return on customer focuses on your company's CRM activities and how they affect future customer behavior. Are your CRM activities resulting in more frequent sales? A company spends money on their CRM activities, and this is a way to quantify if they are doing it correctly and if they are yielding positive results.  

Some people call this return on customer investment, since the ultimate goal is to determine if your investment in customer services is resulting in higher sales and higher profits.

You might be interested in
In the context of project management, a task duration is always the same as the amount of work (effort) it takes to finish the t
Mashutka [201]

Answer:

False

Explanation:

The statement that says that in the context of project management, a task duration is always the same as the amount of work (effort) it takes to finish the task is false because the effort is the time a person needs to finish a task while the duration is the period of time that a person has to finish it. For example, an employee has a task that takes forty hours of work to finish it but he has a month to do it. In this case, the effort is forty hours but the task duration is one month.

4 0
3 years ago
A friend offers you a ticket to a Chicago Cubs baseball game for $40. You know you can sell the ticket to another friend for $50
olganol [36]

Answer:

$50

Explanation:

Opportunity cost is the cost of the next best option forgone when one alternative is chosen over other alternatives.

If I decide to go to the game, I forgot the opportunity of selling the ticket for $50 which is the next best use of the ticket.

I hope my answer helps you

6 0
2 years ago
EBay's customers enrich the Web site by giving their reviews after every purchase. These reviews are used by buyers to evaluate
Tatiana [17]

The options are:

A) reverse engineeringB) value chain extensionC) focused strategyD) niche market

Answer:

Value chain extension.

Explanation:

Value chain extension are the steps a company takes to extend the reach of their products to customers, and multiple relationships are built that impacts the bottom line.

In this instance eBay customers write a review after each purchase and the reviews are now used by buyers to evaluate the seller's.

EBay in turn gives special privileges. This is eBay creating an extended value chain in delivering it's products to customers.

4 0
3 years ago
Republic Resorts owns numerous hotels on each of the Hawaiian Islands. The company's performance reporting system is structured
iris [78.8K]

Answer:

The best depiction of the information level given to a department manager versus that reported to a company vice-president is:

    Department Manager     Company Vice-President

B.  Somewhat detailed         Somewhat summarized

Explanation:

At the operational level of the organization, the information requirement is for detailed data to help the department manager act on operational decisions.  At the tactical level where the vice-president operates, the information requirement is for data that is somewhat summarized but not too detailed.  The highest level of the organizational hierarchy is the strategic level, where information requirement concentrates on detailed reports and not detailed data but highly summarized data.

7 0
3 years ago
The following information is taken from the income statement of Olympic, Inc.: Depreciation Expense $ 90,000 Amortization Expens
Lina20 [59]

Answer:

The correct option is D,$402,000.

Explanation:

In determining the cash flow provided by operating activities,we need to adjust the net income for effects of non cash items reported.It is important  to note that the reverse of the earlier treatment of the items is what is required now.For instance depreciation and amortization  were deducted in  income statement,for cash flow purposes we need to add both to net income.

Net income                          $315,000

add depreciation                $90,000

amortization                         $15,000

loss on sale of equipment  $9,000

less gain on sale of building($27000)

Cash flow from operations  $402,000

The cash flow from operating activities as adjusted is $402,000.

6 0
3 years ago
Other questions:
  • If purchasing power parity holds, a bushel of rice costs $10 in the US, and the nominal exchange rate is 2 Thai bhat per dollar,
    12·1 answer
  • A law or set of laws are created to give a policy legal force
    10·1 answer
  • Blackner corporation produces and sells a single product. data concerning that product appear below: selling price per unit $220
    7·1 answer
  • Allegheny Company ended Year 1 with balances in Accounts Receivable and Allowance for Doubtful Accounts of $54,000 and $2,400, r
    6·2 answers
  • Karla Tanner opens a Web consulting business called Linkworks and completes the following transactions in its first month of ope
    14·1 answer
  • When an economy relies on​ specialization,
    9·1 answer
  • _____ managers assume that employees dislike work, that motivation is best accomplished by threats and coercion, and that people
    12·1 answer
  • Once you graduate from a college or university, you have to pay a fee to take advantage of their career services. False True
    14·1 answer
  • Assume that the full-employment level of output is $2,000 and the price level associated with full-employment output is 100. Als
    15·1 answer
  • The portfolio with the lowest standard deviation for any risk premium is called the_______. A.efficient frontier portfolio B.CAL
    10·1 answer
Add answer
Login
Not registered? Fast signup
Signup
Login Signup
Ask question!