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bezimeni [28]
4 years ago
12

12.The metric that measures how well an enterprise is using customers to create short-term and long-term value is

Business
1 answer:
vampirchik [111]4 years ago
6 0

Answer:

return on customer

Explanation:

Return on customer refers to basically measuring customer loyalty and how much revenue returning customers generate to your business. Return on customer focuses on your company's CRM activities and how they affect future customer behavior. Are your CRM activities resulting in more frequent sales? A company spends money on their CRM activities, and this is a way to quantify if they are doing it correctly and if they are yielding positive results.  

Some people call this return on customer investment, since the ultimate goal is to determine if your investment in customer services is resulting in higher sales and higher profits.

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Laguna Print makes advertising hangers that are placed on doorknobs. It charges $0.04 and estimates its variable cost to be $0.0
tankabanditka [31]

Answer:

Break-even point= 150,000 hangers

Explanation:

Giving the following information:

It charges $0.04 and estimates its variable cost to be $0.01 per hanger. Laguna’s total fixed cost is $4,500 per month.

To calculate the number of hangers we need to use the following formula:

Break-even point= fixed costs/ contribution margin

Break-even point= 4,500 / (0.04 - 0.01)= 150,000 hangers

3 0
3 years ago
Adam Smith used the “invisible hand” as a metaphor for the forces that balance a free market. What might be a good metaphor for
7nadin3 [17]
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5 0
3 years ago
Analyze and describe how the fluctuating global market, organizational structure, and the technology revolution have impacted th
Lesechka [4]
<span>One result of the global economy is that trade between the United States and other countries has decreased. </span>
3 0
4 years ago
As time passes, fixed assets, other than land, lose their capacity to provide useful services. To account for this decrease in u
natta225 [31]

Answer:

depreciation

Explanation:

Based on the information provided within the question it can be said that the term that is being described in this question is called depreciation. This is the reduction in the value of an asset as time goes by, and is mainly due to the fact that the asset experiences wear and tear and is not in the same condition as it was when it was purchased, therefore there is less demand for it.

6 0
3 years ago
A balance is _____.
SpyIntel [72]
The amount of money you have in your account
4 0
3 years ago
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