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3 years ago

12.The metric that measures how well an enterprise is using customers to create short-term and long-term value is

Business

1 answer:

vampirchik [111]3 years ago

6 0

Answer:

return on customer

Explanation:

Return on customer refers to basically measuring customer loyalty and how much revenue returning customers generate to your business. Return on customer focuses on your company's CRM activities and how they affect future customer behavior. Are your CRM activities resulting in more frequent sales? A company spends money on their CRM activities, and this is a way to quantify if they are doing it correctly and if they are yielding positive results.

Some people call this return on customer investment, since the ultimate goal is to determine if your investment in customer services is resulting in higher sales and higher profits.

You might be interested in

Drum buffers are:

maks197457 [2]

Answer: Extra safety that is applied to a project immediately before the use of the constrained resource.(D)

Explanation:

Drum buffer can be explained as period of time that is used to safeguard the drum resource from the problems that occur from the drum operation.

The aim of the drum buffer effect is to provide a recheck of the work in order not to deviate from the real aim of the project. The buffer makes up for the process variation, and makes the project stable as it gives extra safety which is applied mmediately before using constrained resource.

6 0

3 years ago

A(n) __________ is a set of guidelines for a business to follow when recruiting prospective employees.

Nezavi [6.7K]

Answer:

recruitment policy

Explanation:

A recruitment policy is a statement on how you hire. It outlines your company's preferred hiring practices and promotes consistency within your employee recruiting process

3 0

2 years ago

Park Ridge Company is considering the replacement of a machine that is presently used in production. The following data are avai

Ainat [17]

Answer:

The Relevant Cost for Five Years $52,000.00

Explanation:

‘Relevant costs’ can be defined as any cost relevant to a decision. A matter is relevant if there is a change in cash flow that is caused by the decision.

The Park Ridge Company's Relevant Old Machine Cost for Five Years is

Disposal value now $32,000.00

Annual cash operating costs $20,000.00

Relevant Cost for Five Years $52,000.00

Old Machine

Original cost $200,000 is Sunk Cost

Useful life in years 10 5 - Will be used for the calculation of Depreciation, Therefore is an Irrelevant cost

Current age in years 5 0 - irrelevant year

Book value $100,000 - are not cash flows and so are not relevant.

Disposal value now $32,000 -

Disposal value in 5 years 0 is without a cost

4 0

2 years ago

You just won the grand prize in a national writing contest! As your prize, you will receive $500 a month for 50 months. If you c

nadya68 [22]

Answer:

The correct answer is B.

Explanation:

Giving the following information:

Cash flow= $500

Number of months= 50

Monthly interest rate= 0.07/12= 0.00583

First, we need to calculate the future value using the following formula:

FV= {A*[(1+i)^n-1]}/i

A= cash flow

FV= {500*[(1.00583^50) - 1]} / 0.00583

FV= $28,928.06

Now, the present value:

PV= FV/(1+i)^n

PV= 28,928.06/(1.00583^50)

PV= $21,631.67

5 0

2 years ago

A Caterpillar tractor acquired on January 12 at a cost of $171,000 has an estimated useful life of 25 years. Assuming that it wi

Kay [80]

Answer and Explanation:

a. The computation of depreciation for each of the first two years by the straight-line method is shown below:-

Depreciation

= (Assets cost - Salvage value) ÷ Useful life

= ($171,000 - 0) ÷ 25

= $6,840

For First year = $6,840

For Second year = $6,840

It would be the same for the remaining useful life

b. The computation of depreciation for each of the first two years by the double-declining-balance method is shown below:-

First we have to determine the depreciation rate which is shown below:

= One ÷ useful life

= 1 ÷ 25

= 4%

Now the rate is double So, 8%

In year 1, the original cost is $171,000, so the depreciation is $13,680 after applying the 8% depreciation rate

And, in year 2, the ($171,000 - $13,680) × 8% = $12,585.60

7 0

3 years ago