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KIM [24]
3 years ago
9

When Mandy last got her drive through order at the fast food restaurant, she thought the employee who helped her was cold and un

friendly. The food tasted good but was overshadowed by the employee's demeanor. Since then, Mandy often says something derogatory to her friends about the restaurant based on this single experience. This is an example of which issue associated with services?
a. Inflexibility
b. Intangibility
c. Inseprability
d. Incongruity
e. Imcompressionability
Social Studies
1 answer:
bearhunter [10]3 years ago
8 0

Answer: Option C

         

Explanation: Marketing uses inseparability to describe the main service value as distinct from goods. Inseparability is the feature of a service that makes it difficult to distinguish the service's supply or output from its utilization.

In the given case, the main objective of the consumer was to get her product but the service by the employee was also an inseparable part that affected the utility satisfaction of Wendy.

Hence we can conclude that the correct option is C.

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Answer:

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8 0
2 years ago
Which dimension of quality is shared by both products and services.
Vilka [71]

Reliability is the dimension of quality that is shared by both products and services.

Any good or service's natural ability to be compared to other products or services of its kind can be referred to as having quality. The term "quality" has a variety of definitions, but generally speaking, it describes the set of innate characteristics that enable a thing to satisfy explicit or implicit wants.

There are two fundamental qualities: Performance quality gauges how well a good or service lives up to client expectations. If procedures are followed exactly as planned, conformance quality measures are met. Process variability is the underlying cause of quality issues.

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4 0
2 years ago
Which of the following powers is responsible for establishing the United Nations? A. Axis Powers B. Allied Powers C. European Un
yuradex [85]

Answer:

B. the Allied powers.

Explanation:

So there would not be another world war and so there would be peace.

3 0
3 years ago
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